LEON JETT
Brea,CA
Summary
High-performing healthcare administrator and USC Master of Health Administration candidate with extensive experience leading multi-site behavioral health operations, regulatory compliance, and accreditation initiatives. Proven track record supporting CARF accreditation and DHCS licensing across complex healthcare organizations while managing executive-level projects and delivering frontline patient care. Recognized for building compliance infrastructure, improving operational performance, and advancing patient outcomes within high-growth healthcare environments.
Overview
4
4
years of professional experience
Work History
Project Manager
PACE Recovery Center, LLC
10.2024 - Current
- Provide direct operational and strategic support to the Chief Strategy Officer and executive leadership team across a multi-site behavioral health enterprise, strengthening executive decision-making, organizational alignment, and daily operations.
- Led CARF accreditation and DHCS licensing for five residential treatment facilities, standardizing compliance systems, building centralized regulatory binders, and implementing tracking frameworks that improved inspection readiness, reduced regulatory risk, and ensured on-time license renewals.
- Designed and implemented enterprise-wide risk management and continuous quality improvement (CQI) programs, introducing formal audit processes, incident reporting structures, and performance monitoring tools that elevated regulatory compliance and organizational performance.
- Drove major operational efficiency improvements by creating structured workflows for audits, licensing timelines, staff training schedules, policy updates, and regulatory reporting, significantly improving accreditation and inspection preparedness.
- Serve as project lead for executive operations, coordinating leadership calendars, interviews, meetings, and cross-functional communication while tracking milestones and resolving operational barriers in fast-paced clinical environments.
- Spearheaded cross-facility standardization initiatives, aligning policies, documentation practices, training protocols, and compliance procedures across five locations to create a more cohesive, audit-ready organization.
Project Coordinator
The Practice OC
10.2024 - Current
- Support executive leadership in CARF accreditation, DHCS licensing, regulatory compliance, risk management, inspection readiness, and quality improvement initiatives.
- Assist in strengthening internal controls, documentation systems, and compliance workflows.
Project Coordinator
Rising Roads Recovery for Women, LLC
10.2024 - Current
- Provide operational and strategic support for accreditation, regulatory compliance, and performance improvement within a specialized women’s behavioral health program.
Resident Manager
PACE Recovery Center, LLC
08.2023 - Current
- Supervise and support patients across five residential facilities serving individuals with mental health diagnoses and substance use disorders.
- Provide direct behavioral technician support, recovery coaching, and daily program structure to promote treatment engagement, sobriety, and long-term stability.
- Maintain high clinical, ethical, and operational standards while modeling professionalism and accountability across multidisciplinary care teams.
Financial Services Intern
UCI Health
01.2024 - 12.2024
- Supported comprehensive revenue cycle operations within a large academic medical system, ensuring accuracy, compliance, and financial integrity.
- Processed high-volume patient billing and insurance documentation while maintaining strict adherence to regulatory requirements and payer guidelines.
- Assisted with claims management workflows, improving reimbursement timeliness and reducing denials.
- Collaborated with clinical departments, coding teams, financial counselors, and payer representatives to resolve billing discrepancies and optimize collections.
- Supported insurance verification, eligibility determination, and prior authorization processes to improve revenue outcomes.
- Analyzed patient account data and revenue reports to identify process improvement opportunities.
Patient Experience Intern
UCI Health
08.2023 - 01.2024
- Supported hospital-wide patient experience and service excellence initiatives, contributing to improved patient satisfaction and care coordination.
- Served as a liaison between patients, families, clinical teams, and leadership, strengthening communication and service recovery.
- Collected and analyzed patient feedback data to inform quality and performance improvement strategies.
- Collaborated with nursing, physicians, case management, and support services to enhance the overall patient experience.
Patient Transporter
Orange County Global Medical Center
06.2022 - 11.2022
- Ensured safe, timely, and compassionate patient transport in a high-acuity medical center, directly supporting clinical workflows and quality of care.
- Served as a frontline ambassador for hospital reputation and patient experience.
- Maintained strict adherence to safety, infection control, and HIPAA regulations.
- Supported patient flow and throughput across multiple hospital departments.
- Recognized for reliability, situational awareness, and service excellence in high-pressure environments.
Education
Master of Health Administration -
University of Southern California — Sol Price School of Public Policy
Bachelor of Science - Health Care Administration
California State University, Long Beach
Associate of Arts - Business Administration
Fullerton College
Skills
- Healthcare Operations
- CARF Accreditation
- DHCS Licensing
- Regulatory Compliance
- Quality Improvement
- Risk Management
- Strategic Planning
- Project Management
- Behavioral Health Services
- Revenue Cycle Management
- Patient Experience
- Executive Support
- Cross-Functional Leadership
- Data Analysis
- Microsoft Excel
Websites
Accomplishments
- American College of Healthcare Executives (ACHE) — December 2025 SoCal Chapter Early Career Spotlight
- NCAA Division I Athlete — California State University, Long Beach 400m Hurdler | Big West Conference Academic Honors | Athletic Scholarship Recipient
- NCAA Division I Athlete — Delaware State University (Maintained 4.0 GPA on full scholarship)
- Two-Time Delaware State Champion — 55m & 300m Hurdles
- All-American — 400m Hurdler, Fullerton College (2nd Place, California State Championships)
Timeline
Project Manager
PACE Recovery Center, LLC
10.2024 - Current
Project Coordinator
The Practice OC
10.2024 - Current
Project Coordinator
Rising Roads Recovery for Women, LLC
10.2024 - Current
Financial Services Intern
UCI Health
01.2024 - 12.2024
Resident Manager
PACE Recovery Center, LLC
08.2023 - Current
Patient Experience Intern
UCI Health
08.2023 - 01.2024
Patient Transporter
Orange County Global Medical Center
06.2022 - 11.2022
Bachelor of Science - Health Care Administration
California State University, Long Beach
Associate of Arts - Business Administration
Fullerton College
Master of Health Administration -
University of Southern California — Sol Price School of Public Policy
Leadership And Achievements
- American College of Healthcare Executives (ACHE), SoCal Chapter Early Career Spotlight
- California State University, Long Beach, NCAA Division I Athlete - 400m Hurdler
- Delaware State University, NCAA Division I Athlete (Maintained 4.0 GPA on full scholarship)
- Delaware State University, Two-Time Delaware State Champion - 55m & 300m Hurdles
- Fullerton College, All-American - 400m Hurdler, Fullerton College (2nd Place, California State Championships)
Volunteering And Community Involvement
- American College of Healthcare Executives (ACHE), Member
- Community Volunteer, Thanksgiving Meals for the Unhoused
- Caesar Rodney School District Elementary School, Field Day Volunteer