Leo Michael de Leon
Edmonton,AB
Summary
Experienced Relationship Manager with a proven track record in telecom and banking sales. Skilled in managing all stages of the sales cycle, from pre-sales planning and marketing to account management and post-sales support. Expertise in building and maintaining client relationships, driving revenue growth, and enhancing customer satisfaction. Strong communicator with the ability to convey complex product information and negotiate contracts to support business expansion.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Photographer
Self-employed
03.2022 - Current
- Specialized in photography and media content for real estate marketing.
- Managed 3-5 appointments per day during peak seasons.
- Collaborated closely with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Built strong client relationships, resulting in frequent referrals and high levels of customer satisfaction.
Letter Carrier
Canada Post
09.2021 - 03.2022
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Business Sales Consultant
Shaw Business
09.2018 - 09.2021
- Targeted net new SMB companies and uncover Business Communications solutions with a consultative approach
- Worked closely with Internal Finance and planning departments to complete multiple strategic build projects that expand Shaw's network infrastructure for gaining net new Shaw customers
- Upgraded existing services to new communications solutions and assisted with contract renewals for current Shaw Business customers
Financial Services Manager
BMO Bank of Montreal
02.2018 - 09.2018
- Developed strong relationships with clients, leading to increased referrals and business growth.
- Increased revenue growth by identifying new market opportunities and expanding the firm''s client base.
- Conducted comprehensive financial reviews for high-net-worth individuals, identifying opportunities for wealth preservation and growth.
Inside Sales Representative
Allstream
02.2015 - 05.2015
- Assisted customers in the selection and securing of land line service, internet service and small business solutions
- Responsible for the growth of wireline and managed services within account base located in the Greater Vancouver Area
- Inside Sales Role was decommissioned due to corporate restructuring
Business Development Representative
Bell Mobility
07.2011 - 02.2015
- President's Club award winning sales team experience in2011 and2012
- Achievement of the highest revenue generating SMB account base in Western Canada with $5.2 million in annual profit in2012
- Transferred to Vancouver SMB team to help improve sales results and mentor Business Development Rep's on best practices
- Negotiation of contract renewal pricing to maintain strong customer relationships and minimize volume loss rate
- Effective utilization of Salesforce.com CRM tool to track all account information and sales progress
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Increased client base by identifying potential customers and initiating strategic outreach.
Account Manager
RBC Financial Group
01.2010 - 01.2011
Retail Store Manager
Rogers Plus Communications
01.2009 - 01.2010
Sales Associate
Rogers Plus Communications
01.2008 - 01.2009
Sales Representative
Bell Mobility
01.2006 - 01.2007
Education
Certified Holistic Nutrition Consultant -
Canadian School of Natural Nutrition
Edmonton, AB02-2023
Diploma - Finance
Northern Alberta Institute of Technology
Edmonton, AB01.2007
Skills
- Business Development
- Solutions Selling
- Sales
- Contract Negotiations
- Leadership
- Management
- Data Analytics
- Customer Relations
- Project Management
- Verbal and Written Communication
- Teamwork
- Problem Solving
- Photo editing
- Adobe photoshop
- Problem-solving
- Visual storytelling
Hobbies and Interests
Reading, Learning, Entrepreneurship, Technology, Travel, Photography, Basketball, Hockey, Golf
Certification
- IMPACT Selling Certificate of Achievement (2013)
- Target Account Selling Training (2013)
- Getting Things Done Certificate (2012)
- Presentation Skills Course (2012)
- Effective Negotiation Skills Certificate (2012)
Timeline
Photographer
Self-employed
03.2022 - Current
Letter Carrier
Canada Post
09.2021 - 03.2022
Business Sales Consultant
Shaw Business
09.2018 - 09.2021
Financial Services Manager
BMO Bank of Montreal
02.2018 - 09.2018
Inside Sales Representative
Allstream
02.2015 - 05.2015
Business Development Representative
Bell Mobility
07.2011 - 02.2015
Account Manager
RBC Financial Group
01.2010 - 01.2011
Retail Store Manager
Rogers Plus Communications
01.2009 - 01.2010
Sales Associate
Rogers Plus Communications
01.2008 - 01.2009
Sales Representative
Bell Mobility
01.2006 - 01.2007
Certified Holistic Nutrition Consultant -
Canadian School of Natural Nutrition
Diploma - Finance
Northern Alberta Institute of Technology
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