Leonardo Di Leo
Toronto,ON
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Director
Invictica Media Ltd.
08.2019 - Current
- Successfully managed large film crews, ensuring adherence to health and safety protocols and production budget and schedule
- Utilized Microsoft Word and Excel to create detailed filming schedules
- Worked under extreme time sensitive measures.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Managed schedules by completing work accurately and on time.
- Directed special projects and daily operations.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Orchestrated efficient shooting days for major productions (Amazon's "The Boys," FX's "What We Do in the Shadows," Hulu's "The Hardy Boys")
Small Business Owner
Lucky Rupee
Toronto
05.2021 - Current
- Developed business plans and strategies to grow small business.
- Analyzed market trends to inform product offerings and pricing decisions.
- Developed products and updated them overtime to ensure highest quality and keep up with industry standards -Created x item listings, leveraging SEO for best visibility, and writing user-friendly product descriptions to improve the customers' experience.
- Answered customer questions and concerns within 24 hours.
- Regularly posted on social media platforms, leveraging tags, schedules, and trends to attain highest visibility.
- Developed customer relationships to ensure satisfaction with product.
- Ensured all orders were completed on time and within budget.
- Designed artwork for T-shirts using Adobe Photoshop.
Office Production Assistant
Independent Contractor
04.2018 - 12.2019
- Conducted data entry for invoices, inventory, and production-related items, enhancing operational efficiency
- Provided essential support to Producers, Directors, and Coordinators for seamless production workflows
- Distributed key documents related to contracts, schedules, and confidential matters.
- Assisted with office filing, organizing and data entry tasks.
- Provided administrative support to multiple departments within the organization.
- Scheduled meetings and appointments for senior staff members.
- Answered incoming calls and directed them to appropriate personnel.
- Created reports in Excel spreadsheets and other software applications as required.
- Set up audio-visual equipment for presentations and conferences.
- Supported production team with troubleshooting computer hardware issues.
Cast Member
Cineplex
06.2015 - 08.2019
- Maintained a pristine and organized work environment
- Delivered exceptional customer service in alignment with Cineplex values.
- Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
- Assisted guests with questions and concerns while providing exceptional customer service.
- Provided accurate show times and ticket information to guests.
- Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.
- Organized seating assignments for large groups of guests arriving at the same time.
- Processed payments from customers accurately and efficiently using POS systems.
Client Advisor
Royal Bank of Canada
04.2016 - 12.2016
- Processed transactions for personal and business accounts
- Resolved banking-related issues with a clear, concise, and positive approach.
- Provided customer service to clients, including answering questions and resolving issues.
- Identified client needs and provided tailored solutions.
- Developed relationships with clients through regular communication and follow-up.
- Advised clients on product features and benefits best suited for their individual needs.
Education
Film and Television Production- Advanced Diploma -
Humber College
01.2018
Some College (No Degree) - Cinema Studies
York University
Toronto, ONSkills
- Analytical Thinking
- Financial Modeling
- Creative Thinking
- Verbal and written communication
- Customer Service-Oriented
- Problem-solving skills
- Company valuations
Websites
Certification
- Investment Management Techniques, Canadian Securities Institute, 2024
- Canadian Securities Course, Canadian Securities Institute, 2023
Timeline
Small Business Owner
Lucky Rupee
05.2021 - Current
Assistant Director
Invictica Media Ltd.
08.2019 - Current
Office Production Assistant
Independent Contractor
04.2018 - 12.2019
Client Advisor
Royal Bank of Canada
04.2016 - 12.2016
Cast Member
Cineplex
06.2015 - 08.2019
Film and Television Production- Advanced Diploma -
Humber College
Some College (No Degree) - Cinema Studies
York University
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