Leonardo Edizon R. Sobrepeña
West Vancouver,BC
Summary
A detail-oriented Assessor with more than a year of experience and can work under pressure while maintaining quality consistently typing above 75 WPM, with 5 years of high paced customer service and sales experience. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 6 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
7
7
years of professional experience
Work History
Loan Underwriter/Assessor
Park West Professional Services
05.2022 - Current
- Analyze loan applications and Bank Statements to determine borrower's creditworthiness
- Review and approve loan applications within assigned credit authority and ensure compliance with company policies and procedures.
Senior Customer Service Representative/Loaning Agent
Park West Professional Services
05.2017 - 05.2022
- Assisted customers with inquiries regarding loan products and services, processed loan applications, and provided customer service support to existing borrowers
- Maintained a high level of customer satisfaction by calmly and courteously explaining finance fees in a timely and professional manner.
Cashier/Guest Experience Leader
McDonald's
08.2016 - 04.2017
- Provided excellent customer service by greeting customers, taking orders, and processing cash/card payments in a fast-paced environment.
Education
High school diploma -
Elizabeth Seton School
2014
Skills
- Excellent customer service and communication skills
- Strong analytical and problem-solving skills
- Knowledge of loan products, credit analysis, and underwriting
- Microsoft Office
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Detail-oriented and able to work independently or as part of a team
Hobbies
- I play the Guitar, Bass, Piano and Drums
- I produce music with the Ableton and FL Studio
- I play Video Games
- I love reading Fantasy and SciFi Novels
- I love Exercising, Martial Arts, Running and Cycling
- Developing small Video Games with the Unity Game Engine and C# Programming Language
Timeline
Loan Underwriter/Assessor
Park West Professional Services
05.2022 - Current
Senior Customer Service Representative/Loaning Agent
Park West Professional Services
05.2017 - 05.2022
Cashier/Guest Experience Leader
McDonald's
08.2016 - 04.2017
High school diploma -
Elizabeth Seton School
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