Summary
Overview
Work History
Education
Skills
Timeline
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Leo Robinson

Scarborough, ON,ON

Summary

Motivated individual with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable customer experiences.

Overview

5
5
years of professional experience

Work History

Store Clerk

Garden Basket
12.2018 - 02.2020
  • Assisted customers by locating items, processing payments and carrying out heavy purchases.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Alternated goods in inventory by observing a first-in and first-out approach to keep shelves organized and properly stocked.


Swing Manager

McDonald's Restaurant
04.2020 - 11.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Server

Demetres
12.2022 - 01.2024
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

Bachelor of Arts - Political Science

University of Toronto
Toronto, ON
06.2025

Skills

  • Cocktail Knowledge
  • Cash Handling
  • Server Training
  • Natural Leadership
  • Adaptable and Flexible
  • Guest Engagement

Timeline

Server

Demetres
12.2022 - 01.2024

Swing Manager

McDonald's Restaurant
04.2020 - 11.2022

Store Clerk

Garden Basket
12.2018 - 02.2020

Bachelor of Arts - Political Science

University of Toronto

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Leo Robinson