Leo Ouellet
Kingston,ON
Summary
Dynamic and detail-oriented professional with experience at Great Canadian Oil Change, excelling in customer service and critical thinking. Proven ability to enhance client satisfaction through tailored automotive solutions and efficient service. Bilingual in English and French, adept at thriving in fast-paced environments while maintaining high standards of safety and organization.
Overview
4
4
years of professional experience
Work History
Certified Technician
Great Canadian Oil Change
05.2024 - Current
- Proactively identified potential hazards, addressing them promptly to maintain a safe working environment for all staff members.
- Conducted oil changed, fluid checks and other automotive maintenance services.
- Ensured customer vehicles were serviced with care and in a timely manner.
- Maintained cleanliness and organization of the service area.
- Ensured accurate recordkeeping of completed jobs, aiding in effective communication between service advisors and customers.
- Utilized problem-solving skills to address unique vehicle issues, tailoring solutions based on individual client needs.
Crew Member
McDonald's
09.2022 - 07.2024
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Lawn Care Provider
Self Employed Services
04.2021 - 10.2021
- Followed safety protocols while operating machinery.
- Improved overall property appearance with meticulous attention to detail in all aspects of lawn care and maintenance.
Education
Diploma - Electrical Engineering Technician
St Lawrence College
Kingston, ON04-2027
High School Diploma -
Ecole Secondaire Sainte Marie-Rivier
Kingston, ON06-2025
Skills
- Customer service
- Time management
- Critical thinking and problem solving
- Strong communication
- Ability to work in a fast-paced environment
- Team collaboration and independent work
- Bilingual Fluent in English and French
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Certified Technician
Great Canadian Oil Change
05.2024 - Current
Crew Member
McDonald's
09.2022 - 07.2024
Lawn Care Provider
Self Employed Services
04.2021 - 10.2021
Diploma - Electrical Engineering Technician
St Lawrence College
High School Diploma -
Ecole Secondaire Sainte Marie-Rivier