Leo Nicolaou
Bradford,ON
Summary
Seasoned Lead Custodian with a proven track record at SMCDSB, specializing in team performance enhancement and school budget optimization. Expertise in personnel training and Microsoft Excel utilization for effective task management, coupled with a strong commitment to health and safety protocols. Recognized for improving custodial services through exceptional communication and interpersonal skills. Focused on continuous improvement and fostering a collaborative work environment.
Overview
25
25
years of professional experience
Work History
Lead Custodian
SMCDSB
Bradford, Ontario
03.2015 - Current
- Acquired substantial knowledge of the e-base platform.
- Knowledge of employee connect
- Conducted continuous training sessions for both new and existing custodial staff.
- Met and maintained many time-sensitive deadlines.
- Ensured timely submission of overtime tracking and completed absenteeism reporting.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Conducted comprehensive fire drills.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Performed routine maintenance tasks such as changing air filters and completing appropriate logs on a monthly basis.
- Ensured that proper safety procedures were followed when using hazardous chemicals, or operating machinery, or equipment, within the SDS sheets.
- Directed a team of staff members to strip, seal, finish, and polish floors to maintain longevity and health during summer cleanup.
- Optimized stock levels to adhere to allocated school year budget.
- Completed day-to-day duties accurately and efficiently, with a focus on detail.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Developed schedules for staff members to maximize utilization of school square footage.
- Proficient in utilizing Excel and Word programs to manage tasks effectively.
- Knowledge of various systems in the school, such as HVAC, cooling systems, is necessary to identify concerns and implement work orders in a timely manner.
- Modification of schedule when required.
Owner
G&A Janitorial
Bradford, Ontario
09.2008 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Met and maintained many time-sensitive deadlines.
- Oversaw a large and diverse team of staff
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure that materials were available when needed, within the allocated yearly budget.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted performance reviews for employees on a regular basis.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained relationships with existing clients by providing superior customer service.
- Responsible for reviewing and submitting payroll in a timely manner.
Store Manager
The Shoe Company
Newmarket, Ontario
04.2000 - 08.2008
- Managed daily banking activities such as deposits and withdrawals.
- Oversaw a large team of staff.
- Met and maintained many time-sensitive deadlines.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Optimized sales potential through seasonal adjustments.
- Delegated to various store locations for boosting monthly sales.
- Directed activities at a high-revenue $3,000,000 site.
- Updated and maintained store signage and displays.
Education
Certificate - Performing Arts
George Brown College
Toronto, None06-1994
High School Diploma -
W.A. Porter Collegiate
Toronto, ON06-1991
Skills
- Excellent oral and written communication skills
- Conflict resolution and problem-solving techniques
- Knowledge of health and safety related to custodial services
- WHMIS, OHSA, ladder training, lockout, tagout, and rooftop certified
- Excellent interpersonal skills
- Knowledge of modifying work assignments
- Delivering training to new and current staff
- Strong knowledge of Microsoft Word and Microsoft Excel
- Recycling programs (Green Team)
- Scheduling expertise
- Excellent multitasking and organizational skills
- Time management
- Enthusiastic, positive, and outgoing personality
- Oversaw and led a large, diverse staff
Timeline
Lead Custodian
SMCDSB
03.2015 - Current
Owner
G&A Janitorial
09.2008 - Current
Store Manager
The Shoe Company
04.2000 - 08.2008
Certificate - Performing Arts
George Brown College
High School Diploma -
W.A. Porter Collegiate
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