Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leo Nguyen

Etobicoke

Summary

Experienced with creating unique and delicious boba beverages that cater to diverse tastes. Utilizes excellent customer service and multitasking skills to enhance customer experience—knowledge of maintaining a clean and efficient workspace, ensuring seamless operation.

Overview

5
5
years of professional experience

Work History

Boba Barista

Leni Poki Mimico
10.2024 - 04.2025
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.

Receptionist

PP Beauty and Academy
06.2024 - 09.2024
  • Ensuring that the front desk and waiting area are clean and welcoming, with organized magazines, refreshments, or other amenities.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Server/Cocktail Bartender

CHAKO Vaughan
12.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Barista

Highland Coffee
02.2023 - 08.2023
  • Give customers drink menus and answer their questions regarding ingredients.
  • Prepare beverages following recipes.
  • Serve beverages and prepared food, like cookies, pastries and muffins.
  • Communicate customer feedback to managers and recommend new menu items.

Sales Associate

JACQ Concept
01.2020 - 01.2023
  • Engages and assists customers with product inquiries and recommendations to enhance their shopping experience.
  • Manages sales transactions accurately, handling payments, returns, and exchanges with professionalism.
  • Demonstrates in-depth product knowledge to guide customers and encourage upselling opportunities.
  • Collaborates effectively with team members to meet sales goals and support a smooth store operation.

Education

Bachelor of Commerce - Marketing, Honors

York University
Toronto, ON
05.2027

Skills

  • Languages: English, Vietnamese
  • Technical Skills: Microsoft Office, POS System
  • Cleanliness and organization
  • Adaptability in Fast-paced environments
  • Strong work ethic
  • Continuous learning mindset

Languages

English
Vietnamese

Timeline

Boba Barista

Leni Poki Mimico
10.2024 - 04.2025

Receptionist

PP Beauty and Academy
06.2024 - 09.2024

Server/Cocktail Bartender

CHAKO Vaughan
12.2023 - 05.2024

Barista

Highland Coffee
02.2023 - 08.2023

Sales Associate

JACQ Concept
01.2020 - 01.2023

Bachelor of Commerce - Marketing, Honors

York University

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Leo Nguyen