Leo Lee

• Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Wrapped pallets in shrink wrap prior to loading.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Completed over UPS customer orders each day in warehouse setting.
• Completed over 2 customer orders each day in warehouse setting

• Developed improved training methods with focus on public safety and officer awareness.
• Established company-wide security best practices and protocols to mitigate risk of data breach.
• Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
• Monitored video surveillance feed and system alerts for suspicious activity.
• Decreased security incidents probability
• Improved security awareness by holding workshops for company employees.
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Working at TNT Super Market located in Yao Han Center, 1000, 3700 Number 3 Rd , Richmond , BC V6X 3X2. Starting at 5/6/2020- 5/30/2020

• Maintained current knowledge of shelf and end cap plans to effectively merchandise products
• Readied items for sales floor stocking by affixing tags and preparing pallets
• Stayed current on available products, store promotions and customer service policies to better shoppers
• Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
• Maintained compliance with all health code standards
• Recommended products to customers to drive sales
• Removed trash, swept and mopped floors for professional appearance

• Working at City on Shopping mall ZARA Store , located in XI'AN , SHAN XI Province China . Starting at 11/11/ 2019- 1/7/2020
• Delivered prompt, friendly service to [Type] customers in [Type] store
• Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable
• Helped customers select attractive, figure-flattering [Type] items
• Dressed and accessorized mannequins to highlight featured clothing and accessories
• Cleaned, closed and secured store at end of shift
• Created stunning displays to capture customer attention. and increase sales
• Assisted customers with locating and choosing merchandise in any store department
• Listened to customer needs and desires to identify and recommend optimal products
• Assisted customers by answering questions and fulfilling requests

Restaurant waiter at The Captain's Boil, 3250 Cambie St, Vancouver .Starting at 8/20/2017- 10/19/2017

Greeting customers ,taking orders, ensuring food service and handing payments and delivering food . Sweeping the floor , mopping the floor and moving the items

• Updated repeat customers on menu changes and updates to maintain quality service relationships
• Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences
• Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
• Placed reservations through phone and email into [Software]
• Greeted new customers, discussed specials and took drink orders

• Located in 4488 KIngsway, Burnaby , BC V5H 2A6 Starting at 2/22/2016- 5/1/2016
• Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
• Follow customer's order, cooperate with other workers, moving huge furniture, Use tools transfer furniture professional
• Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes

Restaurant waiter at Red Star Restaurant, 8181 Cambie Rd #2200, Richmond .

Greeting customers ,Taking orders, Ensuring food service and handing payments and delivering food . Sweeping the floor , Mopping the floor and Moving the items.

• Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
• Checked menus to verify current selection availability and cleanliness
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
• Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
• Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times