Dynamic FSC Branch Head with proven expertise in policy writing, process improvement, and program management. Focused on driving innovation and enhancing efficiency through data analysis and performance monitoring.
Overview
10
10
years of professional experience
Work History
FSC Branch Head
US Navy
San Diego
09.2021 - Current
Directed management and leadership for facilities support contracts, driving innovation and policy integration.
Led initiatives to standardize business processes across commands, enhancing operational efficiency.
Collaborated with FSC product line team lead and director for effective program planning and execution.
Monitored performance metrics to facilitate new service strategies and ensure customer satisfaction.
Oversaw execution and monitoring of FSC plans, coordinating project performance and resource allocation.
Implemented innovative solutions for facilities support contracts to transform policies and programs.
Worked closely with FSC leaders to optimize program planning and enterprise-wide business initiatives.
Ensured timely responses to customer inquiries regarding workload and service delivery through performance monitoring.
SPAR/FSCM
USMC
Miramar
01.2017 - 01.2021
Identified needs of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assessed customer inquiries to determine specific needs in a timely manner.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Utilized various software and tools to streamline processes and optimize performance.
Achieved cost-savings by developing functional solutions to problems.
Education
Master of Science - Emergency ManagementSafety/Security
Eastern Kentucky University
Richmond, KY
12-2020
Bachelor of Science - Fire Science Engineering
Eastern Kentucky University
Richmond, KY
12-2017
Skills
Program management
Process improvement
Performance monitoring
Contract oversight
Data analysis
Facilities management
Agreement oversight
Timeline
FSC Branch Head
US Navy
09.2021 - Current
SPAR/FSCM
USMC
01.2017 - 01.2021
Master of Science - Emergency ManagementSafety/Security
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