Leo George
541 Atlantic St, Sydney,NS
Summary
Versatile professional with a background in warehouse operations and customer service, showcasing expertise in material handling, quality control, and inventory management. Now transitioning to a waitstaff position, I bring adaptable communication skills, a keen attention to detail, and a dedication to providing exceptional customer service. Recognized for resolving issues efficiently and maintaining a positive demeanor under pressure, I am eager to contribute my results-driven mindset and passion for delivering outstanding service to a dynamic waitstaff role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
WAREHOUSE ASSOCIATE
AMAZON
10.2023 - Current
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in reducing product damage by properly handling and storing materials.
- Consistently lifted materials weighing as much as 55 pounds.
TEAM MEMBER
TIM HORTONS
06.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals, and collect payments
- Assisted other team members to achieve goals
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise.
Education
DIPLOMA IN COMPUTER PROGRAMMING -
ALGONQUIN COLLEGE
Skills
- Technical Skills: Familiar with software tools (Eclipse, MySQL Workbench, SQL Server Management Studio, etc) and programming languages (Java, HTML, CSS, SQL, Linux)
- Customer Service Experience: Over one year of experience in providing outstanding customer support
- Education: High school diploma or GED
- Technical Skills: Proficient in computer navigation, PC usage, and fast-paced multitasking
- Adaptability: Eagerness to learn new technologies and adapt to evolving customer needs
- Equipment: Own a desktop or laptop for PC and internet testing
- Time Management: Efficiently handle multiple tasks while prioritizing customer needs and maintaining a high level of service
- Problem Solving: Proven ability to address customer concerns or issues promptly and professionally, ensuring customer satisfaction
Volunteer Experience
National Service Scheme, Kerala, India, Assisted with special events or programs., Maintained clean, neat, and operational facilities to serve program needs., Met with other volunteers and program leaders to discuss new service opportunities
Certification
CPR and First Aid
Languages
English
Malayalam
Timeline
WAREHOUSE ASSOCIATE
AMAZON
10.2023 - Current
TEAM MEMBER
TIM HORTONS
06.2022 - Current
DIPLOMA IN COMPUTER PROGRAMMING -
ALGONQUIN COLLEGE
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