Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Leo Agao

Concord

Summary

Dedicated professional with a strong work ethic and a commitment to enhancing business performance. Demonstrates adaptability in both individual and team settings, effectively driving company objectives. Resourceful and results-oriented, focused on growth and efficiency to meet organizational needs and elevate service value.

Overview

9
9
years of professional experience

Work History

Telehealth Medical Assistant

Executive Mental Health
Los Angeles
09.2024 - 03.2026
  • Visit the assigned skilled nursing facilities (must be able to drive to the facility) for daily work assignments.
  • Bring Telehealth equipment from patient to patient for Telehealth Services at partner skilled nursing facilities.
  • Assisted clinical staff by discussing Telehealth services with new patients to ensure understanding of care options.
  • Coordination of Care with both Clinical Staff and Facility Staff.
  • Provide and gather patient medical documentation as instructed by clinical staff members.
  • Managed daily preparation checklist for equipment care, ensuring proper sanitization, recharging, and secure storage.
  • Collaborated with facility staff to follow up on patient care, enhancing continuity and quality of services.
  • Develop a working knowledge of Telehealth web application (Doxy).
  • Filing Clinical documentation as directed by facility staff.
  • Technology Troubleshooting (general knowledge of Wi-Fi, and internet connectivity)
  • Adhere to all standards found within the HIPAA Compliance Privacy Regulations.

Culinary Specialist

US Navy
Virginia Beach
08.2019 - 08.2024

•Maintained high levels of cleanliness in the kitchen area while preparing meals.
•Demonstrated knowledge of food safety standards and proper sanitation methods.
•Documented daily operational info detailing supplies used and labor hours worked.
•Collaborated with other chefs to create unique dishes for special events.
•Trained cooks and food preparation workers in cooking techniques and kitchen processes.
•Supervised sanitary conditions by monitoring hygiene practices, food safety and cleanliness.
•Created innovative menu options that incorporated seasonal ingredients into traditional dishes.
•Feeds more than 300 Sailor 3x a day on Regular working day and Underway, and more than 1,000 Sailor on deployment.

•Prepared diverse meals for service members.

•Trained junior staff on food safety and cooking techniques.

Store Crew/ Store Supervisor

Red Ribbon Bakeshop
Concord
03.2018 - 08.2019

As a Store Crew

•Arranged and displayed merchandise to promote sales.

• Stocked shelves with inventory and arranged displays to draw attention to merchandise.

•Effectively multi-tasked between various tasks such as assisting customers on the floor while stocking shelves simultaneously.

•Maintained a clean and safe store environment by sweeping floors, cleaning windows, and organizing shelves.

As a Store Supervisor

•Monitored sales activities to ensure that customers received satisfactory service and quality goods.

•Monitored store operations including cash handling, customer service standards and security protocols.

•Responded to escalated customer inquiries to assist staff with complex transactions.

•Enforced company policies while providing excellent customer service in fast- paced environment.

•Resolved customer sales and service complaints to foster positive experience and retain customers. •Enforced safety, health, and security rules.

• Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised.

•Performed work activities of subordinates, such as cleaning, and organizing shelves and displays and selling merchandise.

Store Crew

Chowking
Concord
08.2017 - 08.2019
  • Prepared and cooked various foods, including fruits and vegetables, for service.
  • Ensured freshness of ingredients by managing inventory effectively.
  • Washed dishes, glassware, and flatware using hand methods or industrial dishwasher.
  • Maintained a clean, safe kitchen environment by adhering to food safety guidelines.
  • Accurately processed orders to guarantee timely delivery to customers.
  • Performed general cleaning tasks, including mopping floors and removing trash.
  • Executed cooking and food preparation according to customer specifications.

Cashier

Seafood City
Concord
08.2017 - 02.2018
  • Processed customer payments accurately using cash, credit cards, and checks.
  • Operated POS system efficiently to ensure transaction accuracy.
  • Informed customers about promotions, loyalty programs, and discounts to enhance engagement.
  • Performed opening and closing duties, including cash counting and register balancing.
  • Maintained checkout area cleanliness by cleaning counters, shelves, and windows.

Education

Bachelor of Science - Management Accounting

University of Northern Philippines
Vigan City, Philippines
06-2017

Skills

  • Computer literacy
  • Effective communication
  • Excellent Written and Verbal Communication
  • Decision-making abilities
  • Problem-solving abilities
  • Time management
  • Task prioritization
  • Adaptability and flexibility
  • Attention to detail
  • Team collaboration
  • Sanitation practices
  • Sales techniques
  • Inventory management
  • Friendly and Helpful
  • Reliable and Responsible
  • Merchandise display

Accomplishments

Navy & Marine Corps Achievement Medal Ribbon

Languages

Tagalog
Native/ Bilingual
Ilocano
Native/ Bilingual

Timeline

Telehealth Medical Assistant

Executive Mental Health
09.2024 - 03.2026

Culinary Specialist

US Navy
08.2019 - 08.2024

Store Crew/ Store Supervisor

Red Ribbon Bakeshop
03.2018 - 08.2019

Store Crew

Chowking
08.2017 - 08.2019

Cashier

Seafood City
08.2017 - 02.2018

Bachelor of Science - Management Accounting

University of Northern Philippines
Leo Agao