Lensa Abdisa
Toronto,Canada
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience and grow in the field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instacart Shopper
Instacart
190 Liberty St, Toronto, ON M6K 3L5
05.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery
- Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
Bartender
Blue Niel Restaurant
Toronto, ON, Canada
09.2020 - Current
- I take personal and professional pride in my ability to remain composed in stressful environments while maintaining customer service
- My experience with maintaining speed and accuracy while serving a high volume of drinks and providing excellent customer service has prepared me
- Independently opened and close bar
- Handled cash and credit card transactions
- Ensured cleanliness and organization of the bar
- Interact with customers, take orders and serve snacks and drinks
- Stay guest focused and nurture an excellent
- Check customers' identification and confirm it meets legal drinking age
Customer Service Representative
Toronto Island
Toronto, ON, Canada
05.2018 - 10.2019
- Operate and balance cash, debit and coupon transactions
- Deal with high customer volume particularly during events
- Maintain a secure working environment for cash and tickets
- Perform basics clerical work(filing and sorting)
- Shows initiative and takes action with an appropriate level of independence
Personal Support Worker
Chester village
02.2018 - 08.2019
- Provided partial bath, dressing and grooming
- Made bed, safely handled dirty clothes and garbage's
- Assisted in table sitting, feed residents and encourage residents to eat their meals
- Safety used mechanical lift for toileting and transferring
- Assisted and engaged clients with dementia in different activities within the facility (folding, sorting, arranging clipping, physical exercise etc)
Education
Certificate Personal Support Worker -
City adult learning center
Toronto, ON11.2018
Bachelor of Science - Nursing
Unity University College
Addis Ababa12.2017
Skills
- Customer service
- Multitasking
- Knowledge of Spirits
- CPR
- Home Care
- Team collaboration:
- Management
- Caregiving
- problem solving
- Patient Care
Languages
English
Full Professional
Certification
- Standard First Aid & Health Care Provider (CPR)
- Smart service
- Food Handler Certificate
- Worker Health and Safety Awareness in 4 Steps
Timeline
Instacart Shopper
Instacart
05.2021 - Current
Bartender
Blue Niel Restaurant
09.2020 - Current
Customer Service Representative
Toronto Island
05.2018 - 10.2019
Personal Support Worker
Chester village
02.2018 - 08.2019
Bachelor of Science - Nursing
Unity University College
Certificate Personal Support Worker -
City adult learning center