Lenny Tracy

• Accepted and processed payments for services.
• Provided same level of care and attention to all customers, no matter vehicle value.
• Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
• Applied primer, installed glass and monitored curing.
• Developed lasting client relationships by delivering exceptional service and follow-up care.
• Reduced vehicle downtime for clients with prompt completion of auto glass projects.
• Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
• Provided mobile services, bringing convenience to customers at their preferred locations.
• Replaced windshields and windows in vans, trucks and cars.
• Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
• Offered recommendations on preventative maintenance measures to prolong the life of windshields and other auto glass parts.
• Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
• Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
• Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
• Processed returns of glass and moldings.
• Demonstrated strong commitment to excellence by consistently receiving positive feedback from satisfied clients.
• Stayed up-to-date with industry trends and advancements in auto glass technology to maintain expertise in the field.
• Participated in ongoing training workshops, honing skills as an Auto Glass Technician and staying current with industry advancements.
• Increased company revenue through successful upselling of additional products and services during customer interactions.
• Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
• Kept work areas organized, clean and free of hazards.
• Removed particles such as dirt and loose glass from damaged areas.
• Implemented time-saving strategies that improved productivity without compromising quality or safety standards.
• Enhanced safety by identifying and addressing potential windshield hazards before they escalated.
• Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
• Maintained inventory of automotive tools and installation materials.
• Replaced seals around windows to prevent water leakage and protect surrounding structures.
• Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
• Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
• Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
• Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
• Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.

• Accepted and processed payments for services.
• Provided same level of care and attention to all customers, no matter vehicle value.
• Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
• Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
• Developed lasting client relationships by delivering exceptional service and follow-up care.
• Applied primer, installed glass and monitored curing.
• Reduced vehicle downtime for clients with prompt completion of auto glass projects.
• Provided mobile services, bringing convenience to customers at their preferred locations.
• Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
• Replaced windshields and windows in vans, trucks and cars.

Loaded tractors and parts onto delivery trucks and did warehouse and yard organizing

• Kept job site cleaned up properly and all debris disposed of in respective containers.
• Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
• Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
• Followed established job site safety regulations and maintained safe and clean work area.
• Completed installations of building structures, trim, flooring, and cabinetry.
• Prepared materials accurately using hand and power tools to make precise cuts.
• Assisted with movement of materials and equipment to job sites.
• Assisted in the construction of residential framing projects, contributing to precise alignment and stability of structures.
• Planned and executed work with proper tools and materials to maximize productivity.
• Improved project efficiency by accurately measuring, cutting, and assembling materials for various carpentry tasks.

• Kept job site cleaned up properly and all debris disposed of in respective containers.
• Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
• Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
• Followed established job site safety regulations and maintained safe and clean work area.
• Completed installations of building structures, trim, flooring, and cabinetry.
• Assisted with movement of materials and equipment to job sites.