Lennox Carle
Vancouver
Summary
Dynamic and reliable professional with a clean driving record and extensive customer service experience. Proven ability in route planning and crisis intervention, and fostering trust through empathetic communication. Adept at maintaining detailed records while advocating for client rights, ensuring equitable access to essential services.
Overview
10
10
years of professional experience
Work History
Driver and Support Worker
WISH Drop-in Society
12.2020 - 08.2025
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Maintained detailed and confidential client records, ensuring compliance with privacy regulations and organizational policies.
Beauty Advisor
Nordstrom
05.2018 - 06.2019
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
- Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
Barista
Starbucks
03.2017 - 05.2018
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Maintained a clean and organized workspace for optimal productivity and safety.
Color Consultant
Sephora
03.2015 - 03.2017
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Stayed up-to-date with current beauty trends and new product launches, offering knowledgeable advice to clients.
- Provided expert color matching services for foundation and other complexion products, ensuring client satisfaction with purchase decisions.
- Created customized looks for clients based on their preferences and specific needs, bolstering customer loyalty.
- Maintained cleanliness of workstations and adhered to hygiene protocols during makeup applications to create a safe environment for clients.
- Increased sales through effective upselling of makeup products and services.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Ecole Secondaire Notre Dame
Red Deer, ABSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Route planning
- Attention to detail
- Team player
- Friendly and outgoing
- Cleanliness
- Adaptive and creative
- POS systems
- Retail experience
- Individualized support
- Community outreach
- First aid and CPR
Languages
English
Native or Bilingual
Timeline
Driver and Support Worker
WISH Drop-in Society
12.2020 - 08.2025
Beauty Advisor
Nordstrom
05.2018 - 06.2019
Barista
Starbucks
03.2017 - 05.2018
Color Consultant
Sephora
03.2015 - 03.2017
High School Diploma -
Ecole Secondaire Notre Dame