Lennie Lal
Barrie,ON
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Jenco Canada LED
Woodbridge, Ontario
04.2014 - 05.2024
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Live-In Elderly Caregiver
Susan Lara
Mandaluyong, Philippines
09.2006 - 11.2010
- Assisted in physical therapy exercises to help improve mobility, strength, balance and coordination.
- Organized and monitored medications to ensure proper dosage was taken at the correct times.
- Worked collaboratively with interdisciplinary team members such as nurses, therapists and physicians.
- Recorded client status progress and challenges in logbooks and reports.
- Monitored client activity to prevent injuries and responded promptly to emergencies.
Education
Some College (No Degree) - Personal Support Worker
CTS Canadian Career College
Barrie, ON04-2025
College of Midwifery - Midwifery
Lyceum Northwestern University
Pangasinan, Philippines 04-2006
Skills
- Point of sale operation
- Cash handling
- Self motivation
- Patience and composure
- Teamwork
- Team collaboration
- Effective communication
- Multitasking Abilities
- Reliable and responsible
- Customer service
- Reliability and punctuality
- Medication management
- Patient monitoring
- Care plan documentation
- Attention to detail
- At-home care instruction
- Record keeping
Certification
- Midwifery Board Exam Passer/Midwife in Profession - Philippines
- Personal Support Worker Certificate
- National Association of Career Colleges(NACC) Passer
References
- Ms. Susan Ofori - Preceptor/PSW, Roberta Place Longterm Care (705) 718-7986
- Ms. Julie Armstrong - Instructor, CTS Canadian Career College, Barrie Campus (705) 241-5029
Timeline
Customer Service Cashier
Jenco Canada LED
04.2014 - 05.2024
Live-In Elderly Caregiver
Susan Lara
09.2006 - 11.2010
Some College (No Degree) - Personal Support Worker
CTS Canadian Career College
College of Midwifery - Midwifery
Lyceum Northwestern University