Lennart Hachey
Osoyoos,BC
Summary
Proven achiever with a background at Diamond Seafood and Steakhouse, adept in sales and upselling, enhancing customer satisfaction, and driving referrals. Skilled in teamwork and collaboration, demonstrated through seamless coordination in high-pressure environments. Increased sales significantly, showcasing strong work ethic and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Golf Course Assistant
Osoyoos Golf and Country Club
03.2020 - Current
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Observed guests for proper use of equipment and respectful behavior on property.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Restaurant Waiter
Diamond Seafood and Steakhouse
03.2019 - Current
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Osoyoos Secondary School
Osoyoos, BC06.2024
Skills
- Project Planning
- Sales and Upselling
- Strong Work Ethic
- Teamwork and Collaboration
- Time Management
- Data Entry
- Inventory Control
- Problem-solving abilities
- Reliability
- Multitasking Abilities
- Professionalism
Languages
German
Professional Working
English
Native or Bilingual
Timeline
Golf Course Assistant
Osoyoos Golf and Country Club
03.2020 - Current
Restaurant Waiter
Diamond Seafood and Steakhouse
03.2019 - Current
High School Diploma -
Osoyoos Secondary School
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