LeNique Sulemana
Hawthorne
Summary
Revenue Cycle and Revenue Integrity professional with a completed Master of Healthcare Administration (MHA) and progressive responsibility across front-end intake, revenue capture, AR, compliance, audit readiness, and workflow automation within multi-provider clinical and laboratory environments. Recognized as a functional subject-matter expert in revenue forecasting, documentation, integrity, EMR optimization, and compliance risk mitigation. Highly proficient in eClinicalWorks (eCW), Epic, Cerner, Cerbo, and end-to-end revenue cycle workflows. Currently completing HFMA Certified Revenue Cycle Representative (CRCR) to further strengthen reimbursement, compliance, and leadership impact.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Administrative Coordinator
Sklar Center for Women's Wellness
Long Beach
10.2023 - Current
- Own front-end revenue cycle operations, including patient intake, insurance verification, tiered onboarding, and revenue capture across a multi-provider practice.
- Managed supplement and ancillary service revenue, including weekly sales quotas, member tier onboarding, and tracking of recurring revenue streams.
- Developed revenue forecasting models and visual dashboards (Prospective vs. realized income) to support leadership decision-making and pricing strategy.
- Identified manual revenue-tracking inefficiencies and initiated automation through CRM/workflow tools (Hint), and improved accuracy, scalability, and administrative efficiency.
- Partnered with leadership to align pricing, tier structures, and revenue projections with operational capacity and patient demand.
- Supported end-to-end RCM workflows, including registration, eligibility, AR follow-up, and collections using CRCR best-practice frameworks.
- Conducted quarterly EMR and workflow risk assessments, identifying and resolving compliance gaps before external audits.
- Ensured ongoing compliance with HIPAA, OSHA, and TJC standards, strengthening audit readiness and documentation integrity.
- Led Workflow redesign initiatives that reduced average patient wait times by 35%, increasing throughput and patient satisfaction.
Registered Phlebotomist Technician
SameDay Health (Company Dissolved)
Culver City
03.2023 - 05.2023
- Performed venipuncture and specimen handling in accordance with SOPs, Safety standards, and regulatory requirements.
- Supported laboratory documentation accuracy and quality control processes impacting downstream billing and reimbursement.
Registered Phlebotomist Technician (Contract)
DLS - Gardena Women's Center
Gardena
01.2023 - 03.2023
- Oversaw daily laboratory operations, including specimen processing, inventory management, and compliance adherence.
- Trained staff and externs on eClinicalWorks (eCW) documentation standards, medical terminology, and workflow accuracy.
- Implemented process improvements that increased daily throughput while strengthening audit readiness and team accountability.
Laboratory Technician (Contract)
Psychemedics Corporation
Culver City
08.2022 - 01.2023
- Executed standardized laboratory preparation and processing in compliance with regulatory and quality standards.
- Maintained accurate documentation and inventory controls supporting operational efficiency and compliance.
Medical Scribe (Contract)
ScribeAmerica - Palmdale Regional Medical Center
Palmdale
02.2020 - 04.2020
- Produced compliant, real-time EMR documentation supporting medical necessity, audit readiness, and reimbursement integrity in a high-volume Emergency Department.
- Identified documentation gaps affecting revenue cycle performance and compliance outcomes.
- Served as a liaison between physicians and nursing staff to improve care coordination and reduce delays.
Caregiver (Contract)
Personal Care Services
02.2018 - 02.2020
- Coordinated care logistics, documentation, and communication to ensure continuity of care.
- Streamlined administrative processes to improve efficiency, satisfaction, and service delivery.
Education
Master of Healthcare Administration -
Western Governors University
Salt Lake City, Utah 07.2025 - 01/2026
Bachelor of Science -
Doane University
Crete, Nebraska 05.2023 - 07.2025
Associate of Science -
College of The Canyons
Santa Clarita, California 05.2021 - 06.2022
Skills
- Revenue Cycle Management (RCM)
- Revenue Integrity
- Accounts Receivable (AR)
- Insurance Verification
- Claims Follow-Up
- Denial Prevention
- Patient Financial Services
- Revenue Forecasting
- Workflow Automation
- Audit Readiness
- HIPAA (Health Insurance Portability and Accountability Act)
- OSHA
- The Joint Commission (TJC)
- Compliance
- EClinicalWorks (eCW)
- Epic
- Cerner
- Cerbo
- ICD-10-CM
- Current Procedural Terminology (CPT)
- Healthcare Common Procedure Coding System (HCPCS)
- Medical Terminology
- Quality Assurance
- Risk Assessment
- Healthcare Administration
- Six Sigma Green Belt
- Process Improvement
Certification
- Six Sigma Green Belt (SSGB), The Council for Six Sigma Certification (CSSC)
- Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA)
- Certified Revenue Cycle Representative (CRCR), In Progress (HFMA, 2026)
Languages
English, Fluent
Work Authorization - Authorized Countries
United States
Timeline
Master of Healthcare Administration -
Western Governors University
07.2025 - 01/2026
Administrative Coordinator
Sklar Center for Women's Wellness
10.2023 - Current
Bachelor of Science -
Doane University
05.2023 - 07.2025
Registered Phlebotomist Technician
SameDay Health (Company Dissolved)
03.2023 - 05.2023
Registered Phlebotomist Technician (Contract)
DLS - Gardena Women's Center
01.2023 - 03.2023
Laboratory Technician (Contract)
Psychemedics Corporation
08.2022 - 01.2023
Associate of Science -
College of The Canyons
05.2021 - 06.2022
Medical Scribe (Contract)
ScribeAmerica - Palmdale Regional Medical Center
02.2020 - 04.2020
Caregiver (Contract)
Personal Care Services
02.2018 - 02.2020