Detail-oriented professional skilled in CRM management, client engagement, and data entry. Proven ability to effectively communicate with clients and maintain accurate records to drive successful outcomes. Very outgoing and loving (:
Overview
2
2
years of professional experience
Work History
Telemarketer
INC Research
Los Angeles
09.2023 - 08.2024
Conducted outbound calls to potential clients for research studies.
Engaged prospects by explaining clinical trial benefits and participation requirements.
Recorded detailed notes on client interactions in CRM systems.
CNA
Anaheim Terrace Care Center
Anaheim
08.2022 - 05.2023
Assisted residents with daily living activities and personal hygiene.
Monitored vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of resident rooms and common areas.