Lena Ngo
Calabasas
Summary
Innovative Training and Development Specialist with background in designing, implementing, and optimizing comprehensive training programs. Skilled in needs assessment, curriculum development, and leveraging technology to enhance learning experiences. Demonstrated ability to improve employee performance and productivity through effective training strategies. Successfully fostered collaborative environments that support skill development and professional growth.
Overview
6
6
years of professional experience
Work History
Career Transition Specialist
Inland Empire Job Corps
San Bernardino
08.2023 - 02.2025
- Provided career guidance to individuals transitioning from unemployment or underemployment.
- Developed relationships with local businesses, government agencies and nonprofit organizations in order to expand service offerings.
- Analyzed labor market trends in order to develop targeted recruitment strategies for particular industries.
- Facilitated group sessions focusing on effective interviewing techniques and job retention strategies.
- Designed outreach campaigns to promote services offered by the organization.
- Provided resource referrals such as educational institutions, financial aid programs, counseling services and other community resources.
- Conducted workshops on job search strategies and resume writing.
- Assisted the student with identifying transferable skills, interests, values, and abilities relevant to potential careers.
- Maintained records of student progress, and updated case management systems accordingly.
- Monitored students' outcomes post-employment to ensure successful transitions into new roles.
- Collaborated with employers to identify employment opportunities for students.
License Manicurist
Focus Nails& Pedicures
New Bern
10.2018 - 07.2023
- Communicated effectively with co-workers to ensure smooth running of daily operations.
- Educated clients on proper nail care and the use of appropriate products to maintain healthy nails.
- Consulted with clients regarding desired look and used professional techniques to achieve results.
- Developed strong relationships with clients to maximize repeat business opportunities.
- Ensured compliance with health department regulations related to sanitation practices.
- Kept work area clean and sanitized tools between customers per state regulations.
- Demonstrated knowledge of product ingredients and recommended products based on individual needs.
Education
Bachelor of Science - Rehabilitation Services
East Carolina University
Greenville, NC05-2023
High School Diploma -
Yucaipa High School
Yucaipa, CA06-2018
Skills
- Career counseling
- Job search strategies
- Labor market analysis
- Interview coaching
- Networking skills
- Community outreach
- Client assessment
- Case management
- Occupational research
Languages
Vietnamese
Professional
Timeline
Career Transition Specialist
Inland Empire Job Corps
08.2023 - 02.2025
License Manicurist
Focus Nails& Pedicures
10.2018 - 07.2023
Bachelor of Science - Rehabilitation Services
East Carolina University
High School Diploma -
Yucaipa High School
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