Lena Kelly
CBS,NL
Summary
I’m a driven and mission-focused professional with a proven track record of leading and supporting impactful, community-centered initiatives. With a strong foundation in program coordination, mentorship, outreach, and inclusive advocacy, I thrive on creating meaningful connections, and driving change. I’m passionate about empowering individuals, amplifying underrepresented voices, and expanding equitable access to opportunity.
Overview
11
11
years of professional experience
Work History
Shop Supervisor
Historic Sites Association of Newfoundland and Labrador
St. John's, Newfoundland and Labrador
06.2025 - 11.2025
- Supervisor of the Heritage Shop at Cabot Tower, Signal Hill.
- Monitored daily shop operations, ensuring efficient workflow and adherence to schedules.
- Managed inventory levels, conducting regular stock assessments to maintain optimal supply.
- Trained and mentored new staff, enhancing their skills and knowledge of shop procedures.
Peer Support & Outreach Centre Coordinator
Quadrangle NL
08.2024 - 05.2025
- Managed daily operations of the Outreach Centre and created a welcoming, inclusive space
- Provided one-on-one peer support to participants
- Recruited, trained, and coordinated volunteers
- Delivered workshops and presentations on 2SLGBTQIA+ inclusion and support
- Set up resource tables at community events and public spaces
- Mentored participants through employment placements and skills development
Program Facilitator
Choices for Youth & Quadrangle NL
11.2022 - 08.2024
- Oversaw peer support program, visibility merch program, community outings program and hi(gh) tea social program
- Delivered workshops and presentations advocating for 2SLGBTQIA+ inclusion
- Coordinated volunteer onboarding and outreach across NL
- Co-developed support groups and mental health intake processes
Retail Supervisor
Choices for Youth
09.2020 - 11.2022
- Supervised youth aged 16–29 in a retail social enterprise setting
- Delivered on-site mentoring, skills training, and program coordination
- Worked with youth support teams to set employment and education goals
Apparel Clerk
Arthur James Clothing Company
06.2020 - 09.2020
- Contributed to successful store operations by performing cashier duties accurately and efficiently
Apparel Clerk
Dominion Lake Avenue
04.2017 - 06.2020
- Provided customer service, managed inventory, and enforced return policy
- Handled POS systems, merchandising, and solo evening shifts
Admin Assistant (Student Job)
Janeway Children’s Hospital Foundation
06.2014 - 08.2014
- Entered telethon donation data and supported event planning and donor relations
Education
Bachelor of Education - (Post-Secodary) as a Second Degree
Memorial University of Newfoundland
05-2028
Bachelor of Arts - Sociology & Folklore
Memorial University of Newfoundland
05-2020
Skills
- Program facilitation
- Training and development
- Youth support and advocacy
- Community outreach
- Public speaking
- Event coordination
- Volunteer management
- Interpersonal communication
- Organizational skills
- Employment support
References
Available upon request
Timeline
Shop Supervisor
Historic Sites Association of Newfoundland and Labrador
06.2025 - 11.2025
Peer Support & Outreach Centre Coordinator
Quadrangle NL
08.2024 - 05.2025
Program Facilitator
Choices for Youth & Quadrangle NL
11.2022 - 08.2024
Retail Supervisor
Choices for Youth
09.2020 - 11.2022
Apparel Clerk
Arthur James Clothing Company
06.2020 - 09.2020
Apparel Clerk
Dominion Lake Avenue
04.2017 - 06.2020
Admin Assistant (Student Job)
Janeway Children’s Hospital Foundation
06.2014 - 08.2014
Bachelor of Education - (Post-Secodary) as a Second Degree
Memorial University of Newfoundland
Bachelor of Arts - Sociology & Folklore
Memorial University of Newfoundland