Lena Hain
Victoria,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales clerk position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Clerk
Thrifty's
04.2022 - 04.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Manager
Chelsey Park (Oxford) Long Term Care Home
08.1998 - 11.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Education
Bachelor of Arts - Food And Nutrition Management
University of Western Ontario
London, ON04.1974
Skills
- Telephone Etiquette
- Customer Satisfaction
- Administrative Support
- Prioritization
- Relationship Building
- Quality Control
- Quality Management
- Expense Reports
Languages
Swedish
Limited Working
Timeline
Clerk
Thrifty's
04.2022 - 04.2024
Manager
Chelsey Park (Oxford) Long Term Care Home
08.1998 - 11.2006
Bachelor of Arts - Food And Nutrition Management
University of Western Ontario
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