Len Mudgett

Work History

OneSpan

1 2016 - 5 2024

Responsible for building relationships with technology partners and/or customers during the sales process
Prepare technical demonstrations (AD HOC, integrated or using a 3rd party connector) of the OneSpan Sign service and highlight key differentiators of the offering.
Support the sales team in tailoring the customers presentation to ensure that it aligns with the use case and will have the most impact
Logging meeting minutes, recording and keeping track of all action items
Being a trusted advisor during trade shows and a front line presence to answer any questions
Support the customer during the evaluation process and provide any training and/or support to ensure the best customer experience is achieved
Participate in the customer Request For Proposal/Information process by answering questions, reviewing the provided documents, evaluating the requirements and comparing them to the service offering.

OneSpan

06.2012 - 01.2016

Responsible for preparing project requirements, graphic design and solution integration documents to be presented to the customer for review and approval
Breaking down project requirements into technical tasks and providing time estimates to the project manager
Development of integrated solution and workflow to match the agreed documentation
Provide on site training of the OneSpan product to customers
Assist with implementation of the solution in the customers environment and provide support during production go live
Put in place a set of standards for software versioning and production deployment for cloud hosted customers
Development a number of operational tools to assist with validation of signing ceremony attributes for the cloud environment.

Gildan

07.2008 - 07.2012

Responsible for analyzing business requests (Areas of business: Supply Chain, Manufacturing, Wholesale and Retail), preparing technical specifications, providing time estimates to managers and carrying out development tasks
Mentored team members, supervised code reviews, developed JUnit tests for new modules and created build scripts for automated deployments
Key Achievements: Developed first embedded application which runs on a Motorola MC9000 scanner device to improve monthly inventory adjustments (Cycle Count)
Prepared a proposal to the manager of the web team that outlined a Software Development Life Cycle
The proposal contained a software version repository with checkin hook validation, best practices for producing unit tests for each module (JUnit/Nunit), a continuous build server building each project and producing reports, The proposal was adopted by both development teams and became standardized
Introduced Ext-JS as a new UI standard for intranet applications, which provided a better user experience
Increased performance of hibernate application by 80% by implementing a 2nd level cache and fine tuning the hibernate configuration
Also introduced named and native queries which reduced development cycles.

SITA

09.2001 - 06.2007

Responsible for reviewing business requirements, providing time estimates to managers and carrying out coding tasks
As well as, collaborating with remote teams on projects during software development phase, assisted with unit testing, configuring application environments in the data centers for user acceptance and provided alternative solutions to technical problems with no clear line of support from vendors
Key Achievements: Saved the company $50,000 on consulting fees by proposing and implementing a web service that updated user credentials for our Cleartrust Single Sign On system
Increased LDAP performance by 80% for the Billing application by reviewing and rewriting native LDAP queries and tuning the Sun One LDAP server
Developed an interface that simulated a single sign on experience between the Business Objects Datamart and the Billing application
Purposed a custom web application to the support manager to track all incoming requests from customers
The webapp produced auto generated weekly reports of all ticket statuses and the volume of tickets
A prototype was developed and eventually adopted by the support team
This saved each team member hours each weeking in producing these reports manually.