Dedicated customer sales professional with strong skills in order processing, product recommendations, and data entry accuracy. Committed to enhancing customer experiences and ensuring timely deliveries.
Overview
21
21
years of professional experience
Work History
Customer Sales Representative
FAS Shelving Installation
Surrey, BC
07.2024 - Current
Handled customer inquiries via phone and email, ensuring high satisfaction levels.
Processed orders using company software systems, facilitating smooth order fulfillment.
Provided product information and recommendations to enhance customer experience.
Coordinated with logistics team to secure timely deliveries, enhancing client experience.
Maintained accurate records of customer interactions and transactions daily.
Warehouse Forklift Operator
FAS Shelving Installation
Surrey, BC
09.2015 - 03.2025
Operated forklifts to transport materials efficiently within warehouse, ensuring timely delivery.
Loaded and unloaded shipments in compliance with safety protocols and company guidelines, maintaining operational flow.
Maintained accurate inventory records using warehouse management systems.
Inspected equipment regularly to ensure safe and efficient operation.
Collaborated with team members to streamline workflow, enhancing overall productivity.
Customer Sales Representative
Blue Pearl Logistics
Surrey, BC
09.2005 - 05.2011
Resolved customer inquiries and issues promptly, enhancing overall customer experience.
Addressed and resolved customer complaints effectively, contributing to customer retention.
Provided product knowledge and recommendations to enhance customer satisfaction.
Responded to customer inquiries with accurate product information, supporting informed purchasing decisions.
Trained new staff on customer service protocols and systems.