Motivated and enthusiastic recent Medical Laboratory Technician/Assistant graduate with hands-on experience in phlebotomy and ECG testing. Background in customer service, experienced in checking identifications, verifying tests, and providing client education. Proficient with LIS, Cerner software systems, and Microsoft Word, Excel, and Outlook for accurate data entry. Proven ability to manage time effectively, communicate clearly, and resolve customer concerns with empathy and professionalism. Eager to apply clinical and customer service skills to contribute to team and patient care success.