Lemar Burke
COURTICE,ON
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure a position within this company. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Restaurant Owner
Odd Burger
01.2024 - Current
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Supervised daily activities of restaurant and employees.
Manager of Operations
DAM FOODS
11.2020 - 01.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Education
High School Diploma -
J. Clarke Richardson Collegiate
Ajax, ON06.2009
Skills
- Staff Supervision
- Customer Engagement
- Staff Management
- Inventory Management
- Small business operations
- Vendor Relations
- Staff Leadership
- Employee Scheduling
- Business marketing
- Delivery Scheduling
- Online Ordering Management
- Staff hiring
- Health Code Compliance
- POS System Operation
- Schedule Coordination
- Marketing strategy implementation
- Local Sourcing
- Sales expertise
- Customer Service
- Safe Food Handling
- Team Leadership
- Problem-Solving
- Calm and Pleasant Demeanor
- Employee Supervision
Languages
English
Native or Bilingual
Timeline
Restaurant Owner
Odd Burger
01.2024 - Current
Manager of Operations
DAM FOODS
11.2020 - 01.2024
High School Diploma -
J. Clarke Richardson Collegiate
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