Leland Williams
Olathe
Summary
Dynamic optimization professional delivering impactful improvements through expert data analysis, process enhancement, and strategic planning. Committed to fostering team collaboration while consistently achieving measurable results. Recognized for adaptability and reliability, with a proven ability to align with evolving needs and priorities in fast-paced environments. Passionate about driving efficiency and effectiveness to support organizational goals.
Overview
28
28
years of professional experience
Work History
Strategic Optimization Specialist
SalesRoads
04.2023 - Current
- Strategic Optimization Specialist finds prospects for businesses, establishes relationships, and refreshes the sales funnel with new leads for account executives to close deals. The SOS focuses on bringing qualified prospects to the sales funnel. Their core responsibilities are:
- Conduct prospect research
- Contact leads
- Qualify prospects
- Schedule meetings between prospects and clients
- Report activities to sales managers
- Working on multiple campaigns at any given time
Reputation Analyst
NetReputation / Web Presence LLC
09.2022 - 01.2023
- Reputation management is the practice of influencing stakeholder perceptions and public conversations about an organization and its brands. It includes monitoring perceptions and conversations, responding to reputation threats and proactively seizing opportunities to boost reputation.
- Reputation management is part of a comprehensive organizational strategy that implicates most business functions in some capacity.
Sr. Marketing Executive- Inside Sales Representative
Angi/HomeAdvisor
02.2010 - 09.2022
- Sr. Marketing Executive-Inside Sales
- Inside Sales Representative responsible for expanding the company’s network of service providers by selling lead generation platform.
- Cold call on new business - this role is 100% phone based. Made 200 dials a day to build the momentum needed to consistently hit sales goals.
- Coached, trained, and mentored new reps to assist and support getting them acclimated in an effort to drive business and succeed.
- Filled in for team managers when needed; provided a leadership role to team employees to assist them in achieving goals.
- Delivered 6 million dollars in revenue results by selling the value of the Angi Leads marketing solution through overcoming objections and closing clients. Drove business growth by meeting and exceeding required weekly sales goals.
Mortgage Broker
American Century, Agape Mortgage, Flatirons Financial, Capital Home Loans, BNC, Midwest Capital Mortgage
06.2002 - 01.2010
- Act as a broker between the borrower and the lender, responsible for originating loan applications, obtaining proper documentation and processing of that documentation. Marketing and sales strategies employed to create new business. Responsible for safety and security of all sensitive and private company information.
Social Services Provider I
Cobb County Community Service Board
01.1998 - 04.2001
- Provider of case coordination for consumers attending partial hospitals, day treatment programs, semi-independent and assisted living programs throughout Cobb County. Provider of case coordination for mentally ill population of the urban core and violent youth offenders of the criminal justice system. Plan and facilitate educational classes. Implement recreational therapy element to consumers attending daytime treatment centers. Evening site supervisor of the innovative and challenging mental health/substance abuse housing program.
Education
B.S. - Clinical Psychology
Missouri Western State University
Saint Joseph, MO08.1990
Skills
- Proficient in Microsoft Office
- Proven track record in B2B sales
- Customer engagement
- Effective negotiation
- Client account management
- Proficient in telemarketing strategies
- Project execution
- Social work expertise
- Online reputation strategist
- Skilled in utilizing CRM software effectively
- Effective time management
- Skilled in direct sales strategies
- Remote sales expertise
- Digital content management
- Extensive cold calling experience
- Crisis resolution experience
- Effective organizational skills
- Strategic business development
- Extensive inside sales experience
- Recreational program development
- Strategic sales and marketing
- Proven sales ability
- Outbound sales calls
- Proficient in English
- Strong verbal communication
- Experienced in marketing strategy
Accomplishments
- HomeAdvisor/Angi Milestone Awards (January 2022): Inducted into the 100K Club, 1 Million Dollar Club, and 5 Million Dollar Club for outstanding business performance.
- Featured in the Lexington Herald-Leader (1997) for Excellence in Proactive Community Leadership.
- Missouri Western State University: Elected Senior Seminar Class President.
- Earned district and state honors in multiple high-school sports as well as speech and debate.
Awards & Recognition
Languages
English
Native or Bilingual
Timeline
Strategic Optimization Specialist
SalesRoads
04.2023 - Current
Reputation Analyst
NetReputation / Web Presence LLC
09.2022 - 01.2023
Sr. Marketing Executive- Inside Sales Representative
Angi/HomeAdvisor
02.2010 - 09.2022
Mortgage Broker
American Century, Agape Mortgage, Flatirons Financial, Capital Home Loans, BNC, Midwest Capital Mortgage
06.2002 - 01.2010
Social Services Provider I
Cobb County Community Service Board
01.1998 - 04.2001
B.S. - Clinical Psychology
Missouri Western State University
Awards
AWARDS AND RECOGNITION, January 2022, AWARDS AND RECOGNITION, HomeAdvisor/Angi 100K Club,1 Million Dollar Club,5 Million Dollar Club, Recognized in the Lexington, Kentucky Herald Leader, 1997, for "Excellence in Proactive Leadership in the Community", Missouri Western State University Senior Seminar Class President, High School District and State honors in multiple sports, speech and debate