Leland Friedrich
Lethbridge,AB
Summary
At Luigi's North, I excelled in event coordination and guest relations, enhancing event logistics and guest satisfaction. My adeptness in communication and problem-solving significantly improved operational efficiency. Leveraging skills in multitasking and flexibility, I ensured seamless event experiences, embodying a proactive and results-driven approach to customer interaction.
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Front House Host
Luigi's North
11.2023 - Current
- Coordinated event logistics, ensuring smooth operations for all guests.
- Managed seating arrangements for optimized space utilization.
- Welcomed guests warmly, creating a positive first impression.
- Facilitated communication between guests and event organizers.
- Oversaw food and beverage distribution, ensuring timely delivery.
- Provided essential information to guests about event details.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Chinook High School
Lethbridge, AB06-2024
Skills
- Event coordination
- Guest relations
- Public speaking
- Problem solving
- Customer interaction
- Communication skills
- Multitasking
- Flexibility
Languages
English
Native or Bilingual
Interests
- Video Gaming
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Reading
- Woodworking
- I like working with my hands and fixing things
Timeline
Front House Host
Luigi's North
11.2023 - Current
High School Diploma -
Chinook High School
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