Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Generic

Leisa King Whitby

Calgary

Summary

Experienced consultant with a proven track record of managing multiple tasks and achieving project goals. Recognized for dedication, flexibility, and teamwork. Proficient in customer relationship management, document control, time management, and problem-solving. Seeking a challenging position within the Company that fosters growth and development, leveraging my skillset to contribute to company objectives.

Overview

27
27
years of professional experience

Work History

Senior Travel Consultant

Direct Travel West
04.2014 - Current
  • Provided comprehensive experience to clients by booking airfare, hotel and car rental arrangements suitable for client needs to achieve best available value.
  • Advised clients on visa, passport and security requirements active in destination countries to assist in travel preparation and prevent complications to entry into foreign countries.
  • Modified existing tickets and reservations to provide clients flexibility in travel while advising on penalties and cancellation fees to find optimal solutions within company policies.

Owner

4 Simplicity YYC
01.2013 - 12.2014
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Visited sites and worked with customers to evaluate locations and propose initial concepts.
  • Set up maintenance contracts to perform ongoing grounds care.
  • offered decluttering and organizational services for interior projects along with move in/move out tasks.

Before and After School Care

Owner
09.2002 - 06.2008
  • offered before and after school care to school age children with creative experiences, active time and healthy snacks in a safe environment within my home.

Operations Supervisor/Working Travel Consultant

Rider BTI Travel Group
01.1998 - 07.2000
  • Oversaw the Regina and Saskatoon branches of Rider BTI Travel Group .
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Cultivated and strengthened relationships with customers and vendors.
  • Trained over 12 employees on business principles, best practices, protocol and system usage.

Education

Diploma - Travel And Tourism

Medicine Hat College
06.1992

Skills

  • Administrative tasks
  • International reservations
  • Client networking
  • Travel arrangements
  • High volume environments
  • Relationship management
  • Regulations and compliance
  • Credit card payments
  • Reliable and trustworthy
  • Relationship building
  • Communication
  • Troubleshooting

Education and Training

other

Languages

English
Native or Bilingual

Timeline

Senior Travel Consultant

Direct Travel West
04.2014 - Current

Owner

4 Simplicity YYC
01.2013 - 12.2014

Before and After School Care

Owner
09.2002 - 06.2008

Operations Supervisor/Working Travel Consultant

Rider BTI Travel Group
01.1998 - 07.2000

Diploma - Travel And Tourism

Medicine Hat College

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Leisa King Whitby