Leilanni Romero
2712 Typhoon Avenue, Modesto
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Instructional Paraprofessional
Empire Union School District
01.2024 - Current
- Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Managed inventory of educational materials, ensuring necessary supplies were available for daily instruction.
- Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
- Served as a positive role model for students, demonstrating professionalism and dedication to their education at all times.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Maintained safety and security by overseeing students in recess environments.
- Handled class records for attendance, assignment grades and course participation scores.
Customer Service Associate
The State Theater
06.2023 - 09.2023
- Help large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listen to customers, handle concerns quickly and escalated major issues to supervisors.
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Work the register.
- Clean the work space and outside the building perimeter.
Customer Service Representative
Heidi’s Fresh Christmas Trees
11.2022 - 12.2022
- Helped customers find their perfect tree
- Netted trees to properly insure safety upon loading onto customer vehicles
- Offloaded trees from trailers onto the tree lot
- Watered trees
- Translated as needed Spanish/English
- Cleaning lot area from debri
Customer Service Representative
Heidi’s Fresh Christmas Trees
11.2021 - 12.2021
- Helped customers find their perfect tree
- Netted trees to properly insure safety upon loading onto customer vehicles
- Offloaded trees from trailers onto the tree lot
- Watered trees
- Translated as needed Spanish/English
Education
Business Administration
Modesto Junior College
Modesto, CAHigh School Diploma - General Studies
James C. Enochs High School
Modesto, CA05.2023
Skills
- Bilingual; English, Spanish
- Customer Service
- Quick learner
- Team Player
- Policy and Procedure Adherence
- Problem solving
- Adaptability
Timeline
Instructional Paraprofessional
Empire Union School District
01.2024 - Current
Customer Service Associate
The State Theater
06.2023 - 09.2023
Customer Service Representative
Heidi’s Fresh Christmas Trees
11.2022 - 12.2022
Customer Service Representative
Heidi’s Fresh Christmas Trees
11.2021 - 12.2021
Business Administration
Modesto Junior College
High School Diploma - General Studies
James C. Enochs High School
Similar Profiles
Nichole GutierrezNichole Gutierrez
Director of After School Programs at Empire Union School DistrictDirector of After School Programs at Empire Union School District
Sara GomezSara Gomez
Paraprofessional at Empire Union Elementary School DistrictParaprofessional at Empire Union Elementary School District
Raquel ArgilRaquel Argil
Special Education Paraprofessional at Mountain Empire Unified School DistrictSpecial Education Paraprofessional at Mountain Empire Unified School District