Leilani Santillanes
Menifee
Summary
Excelled in developing engaging activities and ensuring trust with families. Proven customer service skills as a Cashier Assistant Manager, enhancing satisfaction and ensuring a welcoming environment. Punctual and reliable, with a keen attention to detail. Experienced with team leadership, delivering consistent and efficient business operations. Utilizes effective communication and problem-solving skills to address customer needs and team challenges. Track record of maintaining accurate cash handling and fostering positive work environment.
Overview
3
3
years of professional experience
Work History
Childcare Provider
Riverside County Office of Education
08.2024 - 11.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
Cashier Assistant Manager
Jumpin Pumpkin (Seasonal)
09.2021 - 11.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels.
- Improved overall environment cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Monitored areas for security issues and safety hazards.
- Built positive relationships with customers to increase repeat business.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Education
High School Diploma -
Method Charter
Temecula, CASkills
- Safety Mindset
- Workforce Development
- Workplace safety
- Customer service
- Simultaneous Task Management
- Rapid Decision-Making
- High-Performance Individual
- Cash Handling and Management
- Attention to detail
- Time tracking
- Punctual and reliable
- Patience and empathy
- Child supervision
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Childcare Provider
Riverside County Office of Education
08.2024 - 11.2024
Cashier Assistant Manager
Jumpin Pumpkin (Seasonal)
09.2021 - 11.2024
High School Diploma -
Method Charter
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