Leilani Sanchez
Oxnard
Summary
Reliable, Respectful, and mature individual seeking a challenging position as a customer service representative in a local setting.
Offering warm and empathetic approach with genuine desire to learn and develop in caregiving. Brings understanding of importance of creating safe and supportive environment while learning essential skills quickly. Ready to use and develop effective communication and problem-solving skills in any role.
Overview
3
3
years of professional experience
Work History
Office Assistant
Habitat for Humanity
01.2025 - 02.2026
- Supported administrative tasks, including filing, data entry, and correspondence management.
- Collaborated with cross-functional teams to improve operational efficiency in office processes.
- Trained new volunteers on office procedures and best practices for engagement.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Amazon Delivery Associte
Amazon
09.2025 - 11.2025
- Delivered packages efficiently while adhering to safety protocols and route optimization strategies.
- Maintained accurate delivery logs, ensuring compliance with company standards and policies.
- Assisted in training new associates on delivery processes and customer service excellence.
- Collaborated with team members to streamline operations and improve package handling procedures.
Respite Provider
Channel Islands Social Services
07.2023 - 09.2025
- Provided care services and life coaching for my sibling who has an intellectual disability.
- Aided with everyday life procedures such as changing, eating, and diapering.
Retail
Amigos Fashion
10.2023 - 01.2024
- Price Tagging, labeling, organizing by sizes and colors.
- Preparing new merchandise for sales floor
- Assisting customers both in English and Spanish with question regarding pricing, sizes and answering in questions.
Education
High School Diploma - General Studies, Ethnic Studies, Work Experience, ASB
Options For Youth
06-2026
Skills
- Baby Sitting
- Bilingual (English/Spanish)
- Fast Learner
- Responsible
- Teamwork and cooperation
- Compassionate caregiving
- Safety awareness
- Patience and tolerance
Timeline
Amazon Delivery Associte
Amazon
09.2025 - 11.2025
Office Assistant
Habitat for Humanity
01.2025 - 02.2026
Retail
Amigos Fashion
10.2023 - 01.2024
Respite Provider
Channel Islands Social Services
07.2023 - 09.2025
High School Diploma - General Studies, Ethnic Studies, Work Experience, ASB
Options For Youth