Passionate Nurse Manager brings talents in patient education, employee management and leadership development. Develops departmental budgets and maintains inventories of medical equipment, supplies and medicines. Productive mentor and natural leader focused on fostering positive and collaborative organizational culture.
Clinical and Operational Leadership:
Oversaw daily operations of a 20-bed CVICU, ensuring compliance with the Joint Commission and hospital policies. Manages a team of 96 registered nurses and 10 ancillary staff, including hiring, scheduling, and performance evaluations.
Assisted with budgeting process by forecasting staffing needs and supplies.
Collaborated with cardiac surgeons, intensivists, PAs, and NPs to optimize patient outcomes.
Quality and Patient Safety: Implemented evidence-based practices. Led quality improvement initiatives and conducted root cause analysis for adverse events and near misses.
Staff Development and Education:
Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
Promoted a positive work environment through effective communication with staff members.
Improved nurse retention rate.
UBT level upgraded from Level 1 to Level 5, currently with continued collaboration with staff on improvements in patient care.
Financial and Resource Management:
CVICU has the lowest OT rate in our service, consistently below 3.6%, with a consistent productivity rate of over 100%.
Managed the unit's allotted budget for HPPD by maximizing resources without compromising patient care.
Improved last-minute sick calls from 4 to 2.6% in the past two quarters.
Achievements: Successfully implemented a new licensing model for CVICU by assigning specific rooms to step-down/telemetry CVICU/cardiology patients.
Achieved a quality improvement award for Quiet at Night initiatives.