Leilah Allal
Indio
Summary
Experienced and personable individual with a strong background in hospitality, customer service, and fine dining operations. Skilled in maintaining smooth front-of-house service, managing guest relations, and supporting efficient team communication. In addition, I am proficient in administrative and office tasks including data entry, inventory tracking, and POS system management. Known for organization, multitasking, and professionalism in both guest-facing and behind-the-scenes roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Desert Horizons Country Club
12.2023 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Server
Desert Horizons Country Club
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Marrakesh Country Club
12.2022 - 12.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items. Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cross trained to support multiple areas such as dining room, bar, and kitchen.
Hostess + Admin Assistant
La Quinta Resort & Club
11.2021 - 11.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information. Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Maintained inventory of office supplies and placed orders.
Education
Pharmacy Technician -
College of The Desert
Palm Desert, United States01.2025
Skills
- Reliable
- Team Player
- Wine pairing
- High volume dining
- Point-of-sale system
- Spreadsheet development
- Database entry
- Email management
- Expense tracking
- Inventory management
Certification
Food Handlers Card, RSB certification, CPR, BLS Certification
Timeline
Administrative Assistant
Desert Horizons Country Club
12.2023 - Current
Server
Desert Horizons Country Club
12.2023 - Current
Server
Marrakesh Country Club
12.2022 - 12.2023
Hostess + Admin Assistant
La Quinta Resort & Club
11.2021 - 11.2022
Pharmacy Technician -
College of The Desert
Certification
- RBS
- Food Handlers
- CPR
- BLS