Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

LEILAH ACEVEZ

Morgan Hill

Summary

Experienced and dedicated Office Management and Administration Professional with a strong track record of optimizing productivity, efficiency, and service quality across diverse environments. Highly dependable, ethical, and detail-oriented, able to manage daily operations while adapting to dynamic workplace scenarios. Known for being proactive, Enthusiastic, hands-on, and exceptionally organized with strong time management skills.

In addition to administrative expertise, I bring extensive experience in recreational programming and community engagement. I am deeply passionate and dedicated to the well-being and happiness of the residents I serve. Creating meaningful, fun, and enriching experiences is at the heart of what I do. I take great pride in building strong relationships and fostering a sense of community and connection.

Compassionate and enthusiastic, I excel in planning, organizing, and leading activities that promote engagement, inclusion, and joy. I offer a unique blend of organizational strength and creative energy, supported by excellent communication, leadership, and teamwork skills. My approach is goal-oriented and people-focused,ensuring programs run smoothly while maintaining a warm, supportive environment. Passionate about making a positive impact, I am committed to delivering high-quality experiences that truly enhance the lives of those I work with.

Overview

6
6
years of professional experience

Work History

Activity Assistant

Westmont Senior Living
Morgan Hill
11.2023 - Current
  • Facilitated facility meetings to address resident needs and progress toward goals.
  • Developed individualized programs aligned with residents' interests and abilities.
  • Maintained attendance records for all scheduled activities.
  • Implemented strategies to enhance socialization among residents.
  • Utilized problem-solving skills to resolve conflicts between residents.
  • Ensured the availability of necessary supplies for each activity session.
  • Assessed quality of life for residents through daily observations during activities.
  • Organized and monitored recreational activities, ensuring safety and engagement.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation using effective interpersonal and people skills.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.

Merchandising Assistant/ Scheduling Coordinator

Shoe Palace Headquarters
02.2023 - 08.2023
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Developed and managed budgets for purchasing and projected purchasing needs.
  • Studied and monitored market trends to identify potential suppliers.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
  • Updated product information such as price, mark-ups or mark-downs, style numbers, and overall product details.
  • Maintained internal product knowledge database.
  • Created product roadmaps to help guide product development processes and align with overall business goals.
  • Managed product launches by creating plans to maximize promotional reach.
  • Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
  • Computed and created purchase orders to monitor stock levels.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Developed new strategies to reduce purchasing costs and maintain quality standards.

Receptionist/ HR Assistant

Toray Advanced Composites
12.2021 - 01.2022
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (ADP) database, maintained data accuracy, and assisted with system changes.
  • Maintained office supplies, distributed mail, and processed invoices for payment.
  • Withholding confidential information
  • Leading important projects
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Scheduled Meeting and Events

Receptionist

Atria Senior Living
07.2019 - 02.2020
  • Handled Incoming & Outgoing phone Calls regarding inquiries
  • Frequently Engaging / Checking on Residents
  • Following Proper Ambulance Protocol
  • Maintaining a clean and functioning work environment
  • Greeting and assisting visitors/families
  • Closed & Open Facility Frequently

Education

Associate of Arts - Liberal Arts

Gavilan College
Gilroy
05-2027

High School Diploma -

Live Oak High School
Morgan Hill, CA
06.2021

Skills

  • Quick Learner
  • Creativity
  • Critical Thinking & Problem Solving
  • Customer Service
  • Teamwork
  • Communication Skills
  • Leadership
  • Strong Organization
  • Hard-working
  • Adhere to orders and detail
  • Professionalism
  • Efficiency
  • Good with technology
  • Budget management
  • Recreational planning
  • Program development
  • Flexibility
  • Office Administration
  • Collaboration
  • Cross-cultural sensitivity
  • Creative planning
  • Senior activities experience
  • Social integration
  • Calendar management
  • Group dynamics
  • Friendly, positive attitude
  • Mobility support
  • Inclusivity
  • Active listening
  • Attention to detail
  • Emotional support
  • Safety procedures

Languages

Spanish
Native/ Bilingual

Accomplishments

Morgan Hill Raiders Cheer

Aug 2009 - Aug 2018

- Competitive Cheer & Dance Experience

Y.A.C (Morgan Hill Youth Action Council)

Jul 2019 - Aug 2019

- A hands-on community program in Morgan Hill that empowers young children to identify and address local issues. Through guided activities, participants build leadership skills, develop problem-solving abilities, and learn to make a positive impact in their community.

MHUSD Board Representative

Aug 2022 - June 2021

- The MHUSD Student Board Representative serves as the voice of the student body at Morgan Hill Unified School District Board of Education meetings. This leadership role involves attending regular board meetings, providing input on policies, initiatives, and issues affecting students, and communicating student perspectives to district leadership.

Timeline

Activity Assistant

Westmont Senior Living
11.2023 - Current

Merchandising Assistant/ Scheduling Coordinator

Shoe Palace Headquarters
02.2023 - 08.2023

Receptionist/ HR Assistant

Toray Advanced Composites
12.2021 - 01.2022

Receptionist

Atria Senior Living
07.2019 - 02.2020

Associate of Arts - Liberal Arts

Gavilan College

High School Diploma -

Live Oak High School

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LEILAH ACEVEZ