- Crafting and DIY Projects
- Avid Reader
- Animal Care
- Kayaking
- Historical Exploration
- Camping
- Rock Climbing
- Backpacking
- Reading
- Astrology
- Drawing and Painting
- I have a passion for photography and editing photos
- Music
- Creative Writing
- Dance
Leila Tremblay
Cobble Hill,BC
Summary
Was an Office Assistant and Apprentice Service Dog Trainer with VIK9 AHSS/VIK9 Consulting &Training, has experienced in client support and data entry. Has experience with handling dogs and caring for other types of animals. Enhanced operational efficiency through meticulous scheduling and document organization, while fostering strong relationships with clients. Committed to animal welfare and delivering exceptional service, ensuring successful outcomes for service dog teams.
Overview
3
3
years of professional experience
Work History
Office Assistant/Service Dog Trainer
VIK9 AHSS
Brentwood Bay, BC
05.2024 - 06.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Evaluated potential service dogs for temperament, trainability, and physical aptitude, ensuring a higher success rate of animals successfully completing the program.
- Provided ongoing support to clients post-certification through follow-up consultations, ensuring long-term success between handler and service dog teams.
- Upheld industry standards and best practices in animal welfare by maintaining an up-to-date knowledge base on relevant legislation, ethical considerations, and technological advancements.
- Conducted public outreach events to raise awareness about the capabilities of service dogs and how they can benefit people with various disabilities.
- Kept animals stimulated with variety of enrichment activities.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Trained animals to respond to specific cues from both owners and handlers.
- Administered prescribed medications to animals based on individual needs.
- Instructed and supervised volunteers and staff on proper animal handling procedures.
Crew Member
McDonald's
Duncan, BC
06.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
High School Diploma -
CVOLC
Duncan, BC06-2023
Skills
- Client support
- Positive attitude
- Prioritization and scheduling
- Data entry
- File organization
- Administrative support
- Timely appointment organization
- Document organization
- Scheduling
- Relationship building
- Office supplies management
- Supply restocking
- Payment processing
- Quickbooks
- Meeting planning
Interests
Timeline
Office Assistant/Service Dog Trainer
VIK9 AHSS
05.2024 - 06.2025
Crew Member
McDonald's
06.2022 - 06.2023
High School Diploma -
CVOLC