Leila Shapiro
montreal,QC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Babysitter
Self Employed
01.2020 - Current
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Helped children complete homework assignments and school projects.
- Monitored children's play activities to verify safety.
Food Preparation Worker
Avocado Pit Stowe
03.2024 - 08.2024
- Guaranteed customer satisfaction by quickly delivering orders.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Packaged and stored food products following proper handling and preservation methods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Monitored and maintained required food temperatures for safety.
- Organized and re-stocked various stations and self-service items.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Assisted in setting up and breaking down kitchen stations.
- Lifted and carried heavy materials.
Student Proctor
St Johnsbury Academy
08.2023 - 06.2024
- Checking in and accounting for boarding students at certain times.
- Helping and monitoring other students throughout the school year.
- Ensure all the rules of the dorm are being followed.
- I will work hard to find a positive way to approach someone with whom I must confront, at any level.
- Model appropriate behavior to dormmates by following rules and being positive about them.
- Take a regular afternoon duty day: cover the common room after school while proctors are in
Conference Period or at a club (arrive as soon after school as possible, stay until proctor arrives, monitor
guests, ensure that no guests enter the dorm, encourage students to get to afternoon activities on time). - Cover the common room at the request of proctor (including a couple hours on the weekend).
- Cover dinner check-in (there may be times when a proctor is coaching or has another conflict and must arrive late or leave early).
- Meet with proctors on a regular basis to discuss dorm issues, morale, and plan events.
- Encourage positive, healthy behavior (immediately report any concerns, or if someone is acting in an
unsafe manner).
Ice Cream Scooper
Ben and Jerrys Factory
05.2023 - 08.2023
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Carried out cash and card transactions quickly and thoughtfully.
- Greeted incoming customers and provided reliable, friendly customer service.
- Notified supervisor and peers of low product inventory and customer complaints.
Food Runner & Busser
Edson Hill Inn
06.2021 - 09.2021
- Greeted customers and provided outstanding customer service.
- Monitored dining room inventory and replenished as necessary.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Busser/Dishwasher
Timberholm Inn
06.2021 - 09.2021
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted wait staff with timely food delivery and guest requests.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
BBA - Bachelors of Commerce, Business Marketing
Concordia University
Montreal06-2028
High School Diploma -
St Johnsbury Academy
St Johnsbury Vermont06-2024
Skills
- Dependability
- Strong work ethic
- Schedule management
- Following directions
- Positive and professional
- Maintaining safe environment
- Routine management
Languages
English
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Photography skills
- Editing skills
- Content creation
Timeline
Food Preparation Worker
Avocado Pit Stowe
03.2024 - 08.2024
Student Proctor
St Johnsbury Academy
08.2023 - 06.2024
Ice Cream Scooper
Ben and Jerrys Factory
05.2023 - 08.2023
Food Runner & Busser
Edson Hill Inn
06.2021 - 09.2021
Busser/Dishwasher
Timberholm Inn
06.2021 - 09.2021
Babysitter
Self Employed
01.2020 - Current
BBA - Bachelors of Commerce, Business Marketing
Concordia University
High School Diploma -
St Johnsbury Academy
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