Leila Sarani

North Vancouver,BC

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.

Overview

years of professional experience

Certification

Work History

Customer Service and Planograms and Cashier

Pararin Pendar Co

07.2014 - 06.2020

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Stocked, tagged and displayed merchandise as required.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Bachelor of Science - E-commerce

Islamic Azad University

Birjand/Iran

09.2022

Skills

Customer Service
Active Listening
Data Entry
Problem-solving abilities

Strong Communication Skills
Continuous Improvement Mindset
Patience and Empathy

Languages

English

Professional Working

Farsi (Persian )

Native or Bilingual