Leila Safieddine
Oakville,Canada
Summary
Confident and reliable individual offering excellent communication and leadership skills and the ability to work in fast paced environments. Good with customers and customer service. I speak English and a little bit of French and arabic. Open minded and bubbly, and very good with people.
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Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Runner
Pipes and Taps Pub
08.2024 - 06.2025
- Delivered food orders promptly to tables, ensuring customer satisfaction and quality service.
- Collaborated with kitchen staff to maintain efficient food preparation and delivery processes.
- Adapted quickly to changing restaurant environments and guest requests, enhancing service efficiency.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Smoothie Barista
Feel Good Foods
01.2025 - 04.2025
- Provided exceptional customer service, addressing inquiries and recommending menu options.
- Achieved consistently positive feedback from customers with attentive and friendly service.
- Solved problems, finding possible causes, and taking action to correct.
Receptionist
Playtown
04.2023 - 09.2023
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate departments.
- Resolved customer problems and complaints.
- Assisted with planning office events and meetings for smooth execution.
- Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
Team Member
Longos
06.2022 - 11.2022
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Trained new team members on operational procedures and customer service standards.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Iroquois Ridge High School
Oakville, Ontario06-2025
Bachelor of Arts - Psychology
Western University
London04-2029
Skills
- Good customer service
- The number one priority in a workplace is good customer service and to be happy and helpful to the customers, i think this describes me well because I'm very good with people and am very outgoing
- Open minded
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Conflict resolution
- Organizational skills
Certification
- November 2018
- Red Cross Training
Languages
English
Native or Bilingual
French
Limited Working
Arabic
Professional Working
Timeline
Smoothie Barista
Feel Good Foods
01.2025 - 04.2025
Food Runner
Pipes and Taps Pub
08.2024 - 06.2025
Receptionist
Playtown
04.2023 - 09.2023
Team Member
Longos
06.2022 - 11.2022
High School Diploma -
Iroquois Ridge High School
Bachelor of Arts - Psychology
Western University