Leila Nasiri
Vancouver,BC
Summary
Versatile technical project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
16
16
years of professional experience
Work History
Sale Consultant & Coordinator
Bell Mobility
11.2023 - Current
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Applied knowledge of the market and the full range of innovative and unique products to meet customer needs, expanding the company's customer base.
- Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
- Increased sales by fostering customer relationships, implementing business strategies, and suggesting areas for improvement.
- Supported clients with business analysis, documentation, and data modeling.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations and maintained overall 99% meeting monthly sales targets.
Production QA Coordinator
Motorola Solutions
02.2020 - 11.2023
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Reviewed in-house stock to determine materials availability for production jobs.
- Developed production and inventory reports for management and sales managers each quarter.
- Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
RF Engineer
AEC (Access Endless Communication)
12.2016 - 12.2020
- Measured and analyzed Key Performance Indicators (KPI) of wireless networks and proposed solutions for continuous Improvement of 2G,3G, and 4G networks.
- Specified drive test areas using Google Earth and MapInfo software, analyzed drive test results through TEMS and ACTIX software to find root causes of poor coverage areas,handover, call setup failure, call drops, before and after
azimuth and tilt adjustment of RF antennas. - Tuned network parameters and radio frequencies to improve network availability and accessibility.
- Assessed, documented, and optimized capacity and performance of wireless network.
- Planned and configured Engineering Parameters (EP) using Atoll software and OSS systems to enhance network planning prediction models and reduce coverage gaps areas and radio interference.
- Simulated propagation model of UMTS and LTE network to verify designs and identify coverage issues.
- Managed teams of engineers and field technicians for software and hardware troubleshooting of network elements to enhance quality of service and resolve end-user complaints.
- Benchmarked KPIs and provided clients with improvement plans.
- Created daily, monthly, and quarterly analysis reports, illustrating network status.
Radio Planing and Optimization Engineer
NAK
04.2014 - 12.2016
- Analyze provided inputs related to coverage services and network capacity targets.
- Develop optimal yearly plan for Radio Access Network development plan including Transmission needs, following Customer Engineering Guidelines.
- Establish necessary system capacities for required RFS dates, accounting for Capacity Margins as defined by Operator Radio Engineering Guidelines.
- Ensure timely completion of detailed Engineering Validation Plans (based on Site Survey Reports and approved Site Candidate), comprising proportionate expansions of Radio,
Transmission. - Prepare technical specifications for RFQs including List of Materials (request for quotation).
- Coordinate Drive Tests for new operations if needed post-integration testing and performance analysis, to verify proper functioning of network, in compliance with specifications and design (including scheduling).
Radio Network Optimization Engineer
IDC
01.2014 - 04.2014
- Analyzed and optimized Key Performance Indicators (KPI) of Mobile network and proposed improvement plans.
- Investigated call set-up failures, unsuccessful handovers, call drops, etc. to find out root causes of coverage, performance, and capacity issues, using TEMS, Actix, MapInfo, and Google Earth software.
- Tuned network parameters and radio frequencies, and adjusted azimuths and tilts of RF antennas to improve network availability and accessibility.
- Collaborated with project stakeholders to ensure all sites are properly tested and integrated.
- Created Engineering Parameters (EP) using Atoll software and OSS systems to enhance network planning prediction models and reduce coverage gaps areas and radio interference.
- Managed teams of engineers and field technicians for software and hardware troubleshooting of network elements to enhance quality of service and resolve end-user complaints.
- Created and presented network status reports.
NOC Technical Support Specialist
Huawei Technologies
12.2010 - 12.2013
- Monitored, investigated & escalated network failures and occurred alarms of live elements of network (Fault and Network Surveillance Management).
- Responsible for dispatching field operation team to troubleshoot hardware and software failures.
- Monitored Trouble Tickets, Change Requests & Service Level Agreements.
- Presented daily, weekly, and monthly operations reports to customers and managers.
- Supported project manager in hiring process, including posting job vacancies, reviewing CVs, scheduling interviews, and following onboarding process.
Technical Project Coordinator
TOPCOM
01.2009 - 12.2010
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Dispatched drive test engineers & riggers to DT, test mobile coverage, align, and adjust RF antenna accordingly.
- Scheduled filed resources for on-site activities
- Performed drive test and Radio Verification Tests and analyzed log files.
- Trained fresh engineers in drive tests and verification tests.
- Prepared expense and invoicing progress reports for field activities.
- Scheduled and coordinated meetings, appointments, and mission arrangements.
- Managed and prioritized team schedules and timesheets.
- Coordinated communications, tracked and followed up on customer requests, and identified those of importance, which required immediate attention.
- Ensured and maintained confidentiality of all communications and documentation.
Education
Bachelor of Science - ICT Engineering-Mobile Telecommunication
Telecommunication Faculty of Tehran
Tehran, Iran 2010
Skills
- MS Windows/MS Office/MS Office Suite
- Interpersonal Communication
- Project Management/Coordination
- Report Development
- Data Collection
- Multiple Priorities Management
- Self-organized
- Multitasking Abilities
- Requirements Analysis
- Problem-Solving
- Customer Relations
- Resource Coordination
- Stakeholder Communication
- Deadline Adherence
- Adaptability
- Accurate and detailed
- Collaborative Team Player
- Independent Judgment
- Innovative marketing strategist
- Analytical
- Critical and Creative Thinking
Timeline
Sale Consultant & Coordinator
Bell Mobility
11.2023 - Current
Production QA Coordinator
Motorola Solutions
02.2020 - 11.2023
RF Engineer
AEC (Access Endless Communication)
12.2016 - 12.2020
Radio Planing and Optimization Engineer
NAK
04.2014 - 12.2016
Radio Network Optimization Engineer
IDC
01.2014 - 04.2014
NOC Technical Support Specialist
Huawei Technologies
12.2010 - 12.2013
Technical Project Coordinator
TOPCOM
01.2009 - 12.2010
Bachelor of Science - ICT Engineering-Mobile Telecommunication
Telecommunication Faculty of Tehran
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