Leila Mazaheri
Edmonton,Alberta
Summary
I am currently seeking an opportunity to continue developing my career as a Transit Operator. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful Type setting. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
Certification
Work History
On Demand Bus Driver
PACIFIC WESTERN TRANSIT
01.2022 - 01.2023
Hair Stylist
PRAVDA SALON
01.2022 - 01.2023
Hair Stylist
Vivid Image Studio
01.2020 - 01.2023
School Bus Driver
SOUTHLAND TRANSPORTATION
01.2017 - 01.2019
Motorcoach Driver
Fort McMurray (Diversified Experience)
01.2012 - 01.2015
Industrial Designer
Mehregan
05.2002 - 02.2006
Education
Grade 12 Diploma - Industrial Drafting
Efaf
Tehran-Iran 09.2000
HAIR STYLIST CERTIFICATE - Hairstylist
MC COLLEGE
Edmonton, AB05.2020
DIPLOMA DRAWING AND Industrial DRAFTING -
TECHNICAL AND VOCATIONAL COLLEGE
Tehran Iran 01.2003
Skills
- Working with the general public
- Driving in all-weather conditions
- Customer Service
- Fluent in English and Farsi
- Collaborative Leadership
- Data-driven decision-making
- Documentation and Recordkeeping
- Benefits Administration
- Data Analysis
- Decision-Making
- Excellent Communication
- Time Management
- Hospitality services
- Attention to Detail
- Maintaining cleanliness
- Administrative Skills
- Cash Handling
- Complaint resolution
- Payment Processing
- Appointment Setting
- Calendar Management
- Scheduling
- Event Coordination
- Call Management
- Guest Services
- Working with the general public
- Microsoft Office
- Front Desk Management
- Guest Relations
- Documentation
- Safety and security procedures
- Automated telephone systems
- Relationship Building
- Guest Reception
- Customer Service Management
- Sales Coaching
- Reservation Management
- Team Supervision
- Quality Assessment
- Front Office Support
- Microsoft Office
- Front Desk Management
- Guest Relations
- Documentation
- Safety and security procedures
- Automated telephone systems
- Relationship Building
- Guest Reception
- Customer Service Management
- Sales Coaching
- Reservation Management
- Team Supervision
- Quality Assessment
- Public Transit Operations
- Client Support
- Arrival and Departure Duties
- Front Office Support
- Microsoft Office
- Front Desk Management
- Guest Relations
- Documentation
- Safety and security procedures
- Automated telephone systems
- Relationship Building
- Guest Reception
- Customer Service Management
- Sales Coaching
- Reservation Management
- Team Supervision
- Quality Assessment
Languages
English
Professional Working
Farsi
Full Professional
Certification
- OSSA
- CSTS
- CLASS 2 DRIVERS LICENSE, AIR BRAKES, S
References
Available upon request.
Timeline
On Demand Bus Driver
PACIFIC WESTERN TRANSIT
01.2022 - 01.2023
Hair Stylist
PRAVDA SALON
01.2022 - 01.2023
Hair Stylist
Vivid Image Studio
01.2020 - 01.2023
School Bus Driver
SOUTHLAND TRANSPORTATION
01.2017 - 01.2019
Motorcoach Driver
Fort McMurray (Diversified Experience)
01.2012 - 01.2015
Industrial Designer
Mehregan
05.2002 - 02.2006
Grade 12 Diploma - Industrial Drafting
Efaf
HAIR STYLIST CERTIFICATE - Hairstylist
MC COLLEGE
DIPLOMA DRAWING AND Industrial DRAFTING -
TECHNICAL AND VOCATIONAL COLLEGE
Similar Profiles
Ken MagnussonKen Magnusson
Edmonton On Demand Transit Driver at Pacific Western TransitEdmonton On Demand Transit Driver at Pacific Western Transit
Joel BenevidesJoel Benevides
Railroad Services at Rio Grande Pacific Transit Services (DCTA)Railroad Services at Rio Grande Pacific Transit Services (DCTA)
James TamckeJames Tamcke
Field Supervisor at Pacific Transit SystemField Supervisor at Pacific Transit System
Salma SolimanSalma Soliman
Graduate Research Assistant at BLINC Lab, University of AlbertaGraduate Research Assistant at BLINC Lab, University of Alberta
Ntwali KayijahoNtwali Kayijaho
Peer Navigator at AAWEARPeer Navigator at AAWEAR