Leila Lafleur
Greater Sudbury
Summary
Dynamic Event Coordinator with a proven track record at Michaels Arts and Crafts, excelling in event planning and customer service. Recognized for leading successful crafting events and training new team members. Strong time management and teamwork skills ensure a positive experience for customers and colleagues alike.
Overview
5
5
years of professional experience
Work History
Event Coordinator
Michaels Arts and Crafts
09.2022 - Current
- Delivered exceptional customer service, ensuring a positive experience for all customers.
- Resolved customer inquiries and complaints promptly, enhancing overall environment and satisfaction.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Assisted in training new team members, ensuring adherence to company standards and policies.
- Led crafting events such as birthday parties and kids craft days efficiently and often on short notice.
Team Member and Supervisor
Tim Hortons
09.2020 - 07.2022
- Maintained cleanliness and organization of work area, promoting a hygienic environment for staff and customers.
- Operated espresso machines and food preparation equipment with precision and adherence to safety standards.
- Processed cash transactions accurately, securing registers at the end of shift.
- Maintained productive, efficient approach to all tasks.
Education
Law And Justice, Minor in History
Laurentian University
Greater Sudbury06-2027
Skills
- Event planning
- Time management
- Customer service
- Flexible schedule
- Teamwork and collaboration
- Patience and composure
Timeline
Event Coordinator
Michaels Arts and Crafts
09.2022 - Current
Team Member and Supervisor
Tim Hortons
09.2020 - 07.2022
Law And Justice, Minor in History
Laurentian University