Leila Khodaparast
Toronto,Canada
Summary
Self-starter and responsible analyst with proven experience developing reports showing results. Enthusiastic about connecting data and real estate market trends to create exceptional reports giving more clear vision about performance of company against real estate market as a whole.
Overview
14
14
years of professional experience
Work History
Reporting Analyst
Royal LePage Corporate Brokerage
06.2016 - Current
- Analyzed project requirements, pulled data and created reports using various Microsoft excel formulas
- Prepared various ad-hoc real estate reports (Agent age demographic, Quarterly commission/sales volume analysis, percentage volume/sales compared to Real Estate board statistics)
- Researched real estate market trends and updated management on monthly business review
- Assist finance team with preparation of yearly budget templates for all offices across Canada
- Analyzed, reviewed, updated agent compensation plans for all corporate offices across Ontario
- Prepared Corporate Brokerage overall key performance indicator compared with Toronto Real Estate Board
- Promoted to supervise and review agent set up, changes and terminations
- Exposed to various roles within department to be able to assist management if necessary including finance and accounts payable
- Benchmarked local financials against industry data for managers, directors and sales teams
- Maintained ongoing schedule and documentation for all reporting procedures
- Created various reports to assist executive leadership in decision-making processes
Strategic Partnerships Consultant
Royal LePage
01.2014 - 06.2016
- Maintained, managed and responded all inquiries on, partner accounts
- Prepared content for monthly partner spotlight report in sales meeting presentation across Canada
- Answered and resolved agent, management inquiries within company SLA
- Communicated and met with partner representative to discuss contract terms and set future goals
- Made recommendations to management to increase active national partners
- Managed to answer more than 50 customer calls per day and increased closed rate by 10%
Lead Generation-Product Coordinator
Royal LePage
02.2012 - 06.2016
- Processed client request to purchase/sale property across Canada in exchange for Aeroplan miles
- Assigned local agents to buyers/sellers, collected and reviewed documents required to close referral
- Prepared monthly loyalty program status report for management and finance team
- Resolved agent and client inquires related to their accounts
Lead Generation-Product Coordinator (Gethomes)
Royal LePage
03.2012 - 06.2013
- Analyzed neighborhoods across Canada and recommended new sales territories based on sales volume
- Managed weekly meeting with SEO vendor to increase lead volume
- Monitored, analyzed current agent account to optimize monthly delivered leads in different territories
- Managed and resolved agent inquiries and concerns within company SLA
- Updated accounting on any changes to agent subscription and updated SharePoint software
- Prepared, reviewed and processed various accounting reports including refunds and subscription dues
Education
MBA -
Heriot-Watt University
Edinbrough, Scotland06.2007
Diploma - Ecommerce & Management
McGill University
Montreal, QC06.2001
Certificate, System Analysis & Design -
McGill University
Montreal, QC05.1999
Graduate Diploma - Marketing Management And Research
Seneca College
Toronto, ON06.1997
Bachelor Arts - Economics
Azad University
Tehran, Iran06.1996
Timeline
Reporting Analyst
Royal LePage Corporate Brokerage
06.2016 - Current
Strategic Partnerships Consultant
Royal LePage
01.2014 - 06.2016
Lead Generation-Product Coordinator (Gethomes)
Royal LePage
03.2012 - 06.2013
Lead Generation-Product Coordinator
Royal LePage
02.2012 - 06.2016
MBA -
Heriot-Watt University
Diploma - Ecommerce & Management
McGill University
Certificate, System Analysis & Design -
McGill University
Graduate Diploma - Marketing Management And Research
Seneca College
Bachelor Arts - Economics
Azad University
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