Leila Jones
Santa Cruz
Summary
Proactive team leader with strong critical thinking and collaboration skills. Known for developing and implementing safety initiatives that enhance emergency response effectiveness. Ready to leverage diverse skills in a challenging environment to drive safety and service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Lifeguard
Santa Cruz County
Santa Cruz, CA
01.2024 - Current
- Supervised daily operations to ensure safety protocols and lifeguard standards were consistently met.
- Trained and mentored junior lifeguards on emergency response techniques and water safety practices.
- Conducted regular safety drills to enhance team readiness and improve response times during emergencies.
- Developed schedules and assigned duties to optimize staff coverage during peak hours.
- Monitored pool activities, enforcing rules to maintain a safe environment for all patrons.
- Collaborated with management to implement new training programs focused on risk management and prevention strategies.
- Analyzed incident reports to identify trends, recommending improvements for overall safety measures.
- Led community outreach initiatives promoting water safety awareness through workshops and events.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Advanced personal professional development participated in advanced lifesaving courses, such American Red Cross Lifeguard Instructor certification course.
- Encouraged teamwork, camaraderie among lifeguard staff organizing team-building events activities outside of work hours.
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
Horse Trainer
Davnci Equestrian
Watsonville, CA
07.2020 - Current
- Coordinated with veterinarians for health check-ups, vaccinations, and treatment plans to maintain optimal horse health.
- Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
- Scheduled farrier and vet appointments regularly.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
- Maintained animal health records, treating minor injuries, and reporting serious injuries to owners for consultation with veterinarians.
- Prepared horses for specific competitions or tasks.
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
- Developed strong relationships with clients, providing regular updates on their horses'' progress and overall condition.
- Instructed students in horsemanship and specific riding skills in both English and Western riding styles.
Babysitter
Clients
Everywhere
04.2018 - Current
- Supervised children, ensuring safety and well-being during activities and routines.
- Developed engaging educational games that promoted cognitive and social skills.
- Communicated effectively with parents regarding children's progress and daily activities.
- Implemented structured schedules that balanced playtime, meals, and rest periods.
- Played games, worked on puzzles, and read books to young children.
- Fostered strong relationships with clients through trust-building communication and reliability.
- Enhanced safety protocols by regularly inspecting play areas and equipment for hazards.
- Adapted care strategies to meet individual needs of children in diverse family environments.
- Mentored new babysitters on best practices for child care and engagement techniques.
- Prepared healthy, age-appropriate snacks and meals.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
Education
High School Diploma -
Oasis Hight School
Aptos, CA06-2027
Skills
- Customer service
- Team management
- Staff supervision
- Emergency response
- Group and individual instruction
- Risk management
- First and CPR instruction
- Public safety
- Conflict resolution
- Patience and empathy
- Safety oversight
- Certified in CPR/AED
- Decision-making
- Critical thinking
- Teamwork and collaboration
- Accident and injury prevention
- Crisis management
- Issue resolution
- Work prioritization
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
- Received consistent positive remarks for quality of care.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Positively influenced kids with behavior issues, improving family quality of life.
Certification
CPR trained
AED trained
Swim lesson trained and proficient
Timeline
Head Lifeguard
Santa Cruz County
01.2024 - Current
Horse Trainer
Davnci Equestrian
07.2020 - Current
Babysitter
Clients
04.2018 - Current
High School Diploma -
Oasis Hight School