Leila Jojola
Sacramento
Summary
Hardworking College Student, 3+ years in customer service still serving that high energy level. I’m known for high productivity and efficiency in task completion. Specialized skills in customer service, conflict resolution, and time management.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Hostess
Rock & Brews
Arden
05.2025 - Current
- Greeted and seated guests promptly upon arrival.
- Handled customer inquiries and resolved concerns efficiently.
- Assisted in training new host staff on procedures and protocols.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Helping servers if needed
- Handled cash payments and reconciled daily transactions accurately.
- Handling food helping with food runners
inventory/store helper/cashier
Feel Good Market
Claremont
12.2024 - 01.2025
- Stocked shelves and organized merchandise for easy access.
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service to enhance shopping experience.
- Maintained cleanliness of checkout area by sweeping floors, removing trash, and wiping down counters.
- Performed opening and closing procedures such as counting money in cash drawer or restocking supplies.
ticketeer
Chaffey Garcia House
Rancho Cucamonga
07.2019 - 08.2022
- Started this volunteer work for a family friend at her halloween convention she hosted at the historical society center. This involved my position in welcoming people to the event and handing out tickets.
Education
High School Diploma -
Claremont High School
Claremont, CA 08.2020 - 05.2024
Skills
- Collaborative work
- Active listening
- Following directions
- Time management
- Creative mindset
- Artistic skills
- Adaptability
- Customer service
- Staff training
- Food handling
- Transaction processing
- Interactive communication skills
Certification
Food Handlers Certification, 2025
Projects
Stage Tech, High School extracurricular activity, building play sets, setting up lighting, painting
References
- Christy Cooper, Feel Good Market, (909) 319-7359
- Kim Rich, Rock & Brews, (916) 601-1700
Languages
- English, fluent
- Spanish, understanding but unable to speak well
Timeline
Hostess
Rock & Brews
05.2025 - Current
inventory/store helper/cashier
Feel Good Market
12.2024 - 01.2025
High School Diploma -
Claremont High School
08.2020 - 05.2024
ticketeer
Chaffey Garcia House
07.2019 - 08.2022