Leila Javadi Matin
Montreal,QC
Summary
Dedicated Collections Agent with 2 years of experience in effective communication and successful debt recovery, a proven track record of effectively managing accounts receivable, trouble-shooting and problem-solving, Possessing excellent communication and negotiation skills to achieve the target.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Collections Agent
CBV
Montreal, QC
10.2022 - Current
- Contacted customers and explained debt management to encourage timely debt payments.
- Negotiated credit extensions to assist customers in paying overdue accounts.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
Warehouse Assistant
Ssense
Montreal, QC
01.2022 - 10.2022
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Supported sales team members to drive growth and development.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Preschool Teacher
Ghods school
Iran, Tehran
05.2019 - 11.2020
- Monitored student progress to ensure cooperation and growth.
- Met with parents to discuss child behavior and academic progress.
- Encouraged critical thinking skills through problem solving activities.
Education
Master of Software Engineering - Software Engineering
Basir University
Abyek Ghazvin03-2018
Bachelor in Software Engineering - Software Engineering
Basir University
Abyek Ghazvin09-2016
Skills
- Problem solving
- Arduino Programming
- Photoshop
- python developer
- Microsoft office
- team leader
- time management
Certification
-Certificate of Completion elementary Visual Arts at Tehran University
-Certificate of Completion elementary ICDL at Iran Technical & Vocational Training Organization
-Certificate of 2023 KnowBe4 Security Awareness
language
- Persian
- English
- french
articles
- (8th international conference on information Technology, computer and telecommunication) Presenting a method for identifying individuals using biometric fingerprint location
Timeline
Collections Agent
CBV
10.2022 - Current
Warehouse Assistant
Ssense
01.2022 - 10.2022
Preschool Teacher
Ghods school
05.2019 - 11.2020
Master of Software Engineering - Software Engineering
Basir University
Bachelor in Software Engineering - Software Engineering
Basir University
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