Summary
Overview
Work History
Education
Skills
Timeline
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Leigh Nash Co

Cold Lake,AB

Summary

Cheerful food server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Slot Cashier

Casino Dene
03.2023 - Current
  • Connected with guests on personal level to build loyalty.
  • Oversaw casino floor activity to foster efficient service and maintain guest safety.
  • Repaired problems and maintained machines in good working order.
  • Audited money drawers and hand or machine-counted large cash values.

Bartender

Sawmill Prime Rib & Steak House
10.2021 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Restaurant Hostess

Sawmill Prime Rib & Steak House
06.2021 - 09.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Completed daily side work and opening and closing duties without fail.

Server

Sawmill Prime Rib & Steak House
06.2021 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Food Runner

Sawmill Prime Rib & Steak House
06.2021 - 09.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Cleaned and sanitized food preparation and serving areas.
  • Monitored food temperatures and kept records of all food items.

Education

High School Diploma -

Cold Lake High School
Cold Lake, AB
06.2020

Skills

  • Serving Customer Needs
  • Food and Beverage Pairings
  • Food Preparation and Safety
  • Buffet Setup and Takedown
  • Quality Control
  • Dish Preparation

Timeline

Slot Cashier

Casino Dene
03.2023 - Current

Bartender

Sawmill Prime Rib & Steak House
10.2021 - 09.2023

Restaurant Hostess

Sawmill Prime Rib & Steak House
06.2021 - 09.2023

Server

Sawmill Prime Rib & Steak House
06.2021 - 09.2023

Food Runner

Sawmill Prime Rib & Steak House
06.2021 - 09.2023

High School Diploma -

Cold Lake High School

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Leigh Nash Co