Leigh Anne Buchanan

-Screening candidates, performing interviews, and onboarding employees.

-Managing a team of 20+ employees, coordinating schedules, and training for a successful workflow.

-Approving time sheets, time-off requests, and vacations through an online payroll service.

-Supervising store operations, including opening and closing, merchandising, cash handling procedures, and customer service.

-Managing product ordering to ensure optimal cost-effectiveness and inventory levels.

-Implementing and maintaining new policies and procedures in a business environment.

-Developing and maintaining positive relationships with local customers, including Alderwood and Victoria Co Home Support.

-Interacting with unsatisfied customers, providing logical, and quick solutions to enhance customer satisfaction.

Developing positive relationships with vendors and suppliers to enhance profit..