Leigha Berei

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
• Greeted tables and detailed the menu for the evening, explained specials, rotational items, wines, and answered any questions regarding the menu.
• Took orders and entered into the system in correct order regarding appetizers, mains, pasta, pizza and desserts.
• Poured wines and ran drinks, as well as food
• Completed side duties, cleaned, bussed tables
• Made coffees using our espresso machine, steamed milk, and completed lattes and drinks with art using steamed milk

· Greeted tables with a very welcoming introduction and explained the food options with detail as well as the wine selection, and recommended pairings.

· Took orders from customers and entered into the POS system.

· Poured wine and waters at tables for customers.

· Brought the guests food orders to them when completed.

· Cleaned, bussed and sanitized tables to prepare for the next guests.

· Completed side duties such as cleaning the bathrooms, sweeping, garage disposal, inventory count, cutlery and many more.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Took over the phone reservations, and sat tables according to reservations or walk-ins
• Took phone calls regarding take out orders, reservations and general inquiries

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Polished glassware, bussed tables and removed debris to keep customer areas clean. Upsold daily specials and beverage promotions to exceed daily sales goals.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.