Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Leigh Montgomery

Grimsby,ON

Summary

Personable administrative professional dedicated to cultivating positive client, staff, and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Recreation Program Coordinator

Good Shepherd Homes
11.2023 - 04.2024
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
  • Coordinated appointments, meetings, and conferences
  • Answered phone calls and emails to provide information, resulting in effective business correspondence
  • Greeted visitors or callers to handle questions or direct to appropriate staff
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Enhanced participant satisfaction by developing and implementing innovative recreation programs.
  • Managed budgets effectively, ensuring adequate resources for high-quality programming while maintaining fiscal responsibility.

Administrative Assistant/Medical Receptionist

Niagara Foot Care Clinic
05.2021 - 04.2022
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered phone calls and messages for 4 -4-physicians clinical medical facility, scheduling appointments, and handling patient inquiries.

Daycare Director

self-employed
01.2019 - 03.2021
    • Prepared meals, snacks, and refreshments for children according to dietary needs and restrictions
    • Enforced rules to teach good manners and maintain a safe environment
    • Cared for five children ages 1 to 5
    • Developed and enforced positive strategies to encourage good behaviors
    • Balanced schedules to promote optimal rest, play and educational periods
    • Communicated with parents about daily activities and any concerning behaviors
    • Introduced learning activities and imaginative play to teach children to explore
    • Developed and implemented lesson plans and activities for children of various ages.

Education

Diploma of Recreation and Leisure - Recreation And Leisure Services

Canadore College of Applied Arts And Technology
North Bay, ON
12.2023

High School Diploma -

Grimsby Secondary School
Grimsby, ON
06.2008

Skills

    • Account balancing reconciliation
    • Travel administration
    • Check processing
    • Executive presentation development
    • Sensitive material handling
    • Inventory systems
    • Mail management
    • Recordkeeping and bookkeeping
    • Advanced MS Office Suite knowledge
    • Insurance eligibility verification
    • Cash deposit preparation
    • Technologically savvy
    • Timeline Planning and Management
    • PC proficient
    • Memo preparation
    • Document retrieval
    • Business writing
      • Training and coaching
      • Customer relations
      • Data analysis and research
      • Phone call answering
      • QuickBooks
      • Staff training and development
      • Patient care advocacy
      • Insurance processing
      • Team Management
      • Sanitation Standards
      • Task Delegation
      • Operating system management
      • Software Installation
      • Database Administration
      • Money Handling
      • Expense Tracking

Certification

  • CPR & First Aid Certified
  • Health and Safety Certified
  • High Five Certified
  • WHIMS Trained
  • Vulnerable Sector check


Timeline

Recreation Program Coordinator

Good Shepherd Homes
11.2023 - 04.2024

Administrative Assistant/Medical Receptionist

Niagara Foot Care Clinic
05.2021 - 04.2022

Daycare Director

self-employed
01.2019 - 03.2021

Diploma of Recreation and Leisure - Recreation And Leisure Services

Canadore College of Applied Arts And Technology

High School Diploma -

Grimsby Secondary School

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Leigh Montgomery